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Rallye Lexus

Glen Cove, NY

4.8
3,169 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,169 reviews

September 20, 2021

Dealer addressed a recall associated with a fuel pump issue. Fuel lines were not properly secured afterwards and created a significant fuel leak that my family I discovered after a week and 1/2 later. More

by JM61677
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joanna Oates
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Rallye Lexus responded

This feedback is concerning to read. The safety of our guests is our top priority and I sincerely apologize that you experienced issues with your vehicle after your service. We expect meticulous, top-notch work from our team and I will be sure to discuss this incident in order to improve in the future. If you would like to speak with me directly, I would appreciate the opportunity to make things right for you. Thank you, Pam Palasciano - Service Manager - 516-629-7646

September 19, 2021

I have never been disappointed with this dealership. Maria is always so pleasant to deal with (as are the two Mike's). More

by sangacian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Rallye Lexus responded

Your continued confidence in the Rallye Lexus team means a lot and we will be sure to let Maria know you appreciate all of her hard work. Thank you for being a great customer!

September 19, 2021

All aspects of this dealer are excellent. They always keep the customer informed and get the job done. More

by RSCHNITZER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes, Mary Rutkowski
Sep 20, 2021 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that the Rallye Lexus team delivered a successful experience. Safe travels, and we hope to see you back!

September 15, 2021

Rallye Lexus is amazing. Troy the Salesperson made my purchase seamless and effortless. I was able to finalize my purchase and pick up my new vehicle in under 24 hrs from start to finish. Everything prom More

by VCNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Sun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Troy and the Rallye Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

September 15, 2021

Upon visiting Rallye Lexus I had the pleasure of meeting an amazing Sales Representative by the name of Kevin Losee. Kevin was truly patient and knowledgeable of the Lexus that I expressed in purchasing. More

by Dawn Edwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Losee, Josh Weiss
Sep 15, 2021 -

Rallye Lexus responded

Thank you, Dawn, for your wonderful review of Rallye Lexus! We are proud to have earned your five stars. Your positive words will be passed on to Kevin. It is excellent to hear that we could make your car buying experience such a win. Congratulations on your new car, and happy travels!

September 15, 2021

Delivered car and made it easy. Returned old car to dealer and made the process seamless. Salesman very attentive. More

by SPS22
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Rallye Lexus responded

We love when we can offer our customers a pleasant and seamless purchasing experience! Thank you for the wonderful review - we hope to see you back at Rallye Lexus again down the road!

September 13, 2021

From the time i walked into bye a car it was pleasant friendly and an attractive showroom. My salesman wasn't pushy but worked with me. More

by MELR1948
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Andrea
Sep 13, 2021 -

Rallye Lexus responded

We're glad we're providing the smooth and pressure-free buying experience we aim for! Thank you for the great review - we hope to see you back at Rallye Lexus again down the road!

September 10, 2021

I was very pleased with the service and attention I got. Richard was knowledgeable and cordial. I purchased the NX300 after the test drive. Carlos explained the technology and settings of the car. I would h More

by ESHABABB
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vargas
Sep 10, 2021 -

Rallye Lexus responded

We're so happy to hear Richard and Carlos welcomed you into the Rallye Lexus dealership and provided a seamless car-buying experience. Thank you for your support and we wish you the best in your new Lexus NX 300!

September 09, 2021

Good job overall, but only registered and titled car in Florida in my name, not in both our names as requested. Hence, only 4 stars. More

by LEOCKAMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Sun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Rallye Lexus responded

Hi Leo - Thank you for sharing your experience with us. We're glad your overall visit was a positive one, but I would like to ensure that your needs are taken care of. I will be sharing your feedback internally to help identify what occurred, and how this can be avoided in the future. If I can assist you in any way at this juncture please reach out to me directly. Thank you, Jeff Matheos - New Car Manager - 516-629-7606

September 09, 2021

The most attentive deal shop I’ve ever been to! I will certainly recommend them to friends and family. Simply the best !!! I look forewarn to my next visit. More

by ROBERTFIORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Sep 09, 2021 -

Rallye Lexus responded

It's great to hear your kind words about our team here at Rallye Lexus! We're pleased hat everyone was attentive and helpful. We appreciate it!

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