Rallye Lexus - Service Center

Excellent very professional service. Your staff are always ready to help and very kind. You waiting area is clean and well stocked. Service was completed in a timely manner and updates o Your staff are always ready to help and very kind. You waiting area is clean and well stocked. Service was completed in a timely manner and updates on vehicle progress was greatly appreciated. Keep up the good work! More

I want to extend my heartfelt thanks to Rallye Lexus and especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, a especially Joanna Oates for their incredible responsiveness and care. I reached out with a service request and was met with speed, professionalism, and a level of kindness that made the whole experience feel seamless. Joanna, your follow-through and attention to detail didn’t just meet expectations you drove right past them. You’ve done so much, and I’ve thanked you so often, I think I need to invent a new word just to do it justice: gratifabulous, because you’ve truly earned both. Thank you again for turning a routine service into something that felt personal and exceptional. Rallye Lexus, you’re lucky to have Joanna, and I’m lucky to have her help too! More

I had an unpleasant experience with this dealership 24 years ago. I never forgot it. I went on to buy 3 Lexus from Smithtown Lexus. Was planning to buy my 4th Lexus at Southhampton Lexus where my favorite years ago. I never forgot it. I went on to buy 3 Lexus from Smithtown Lexus. Was planning to buy my 4th Lexus at Southhampton Lexus where my favorite salesman was now working. When I called him he said he was now working at Rallye. So. I reluctantly went there. There is no one like Abbas Rajani. He is so knowledgeable, so helpful, (sincerely and genuinely) not fake car salesman mode. .He goes out of his way for each and every customer. It’s very apparent. Rallye is very fortunate to now have him on their team. It would be a surprise if he doesn t rise up through the ranks. Just as he did at Smithtown. He is a pivotal asset. More

Always pleasant courteous and complete job in timely manner.. card comes back in tip top shape. Nice and clean. manner.. card comes back in tip top shape. Nice and clean. More

It's always a pleasure working with Joanna, Jim, Michael M, Ryan and the rest of the Rallye Lexus team. Rallye Lexus is very lucky to have these individuals representing their brand, as they all take pr M, Ryan and the rest of the Rallye Lexus team. Rallye Lexus is very lucky to have these individuals representing their brand, as they all take pride in their work and it shows! I love my Lexus vehicle and the excellent service I have received over the years. More

The people who work there are top flight know the customer and know there product in particular Joann Oats is spectacular customer and know there product in particular Joann Oats is spectacular More

Always nice experience from scheduling to service date, ability to call and get help sldo ability to call and get help sldo More

Excellent experience with this dealership. Always looking for ways to get us the best deals. Always looking for ways to get us the best deals. More

Good service as always and I have used this brand for passed 15 years. Good car passed 15 years. Good car More

The service department is well run. Service is prompt and all people are friendly and courteous. The waiting room is nice, clean and comfortable. We are totally happy with our visit Service is prompt and all people are friendly and courteous. The waiting room is nice, clean and comfortable. We are totally happy with our visit to this dealership. More