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Rallye Motors

Roslyn, NY

4.8
5,150 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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1600 Northern Blvd

Roslyn, NY

11576

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Showing 5,150 reviews

December 03, 2021

Excellent communication, service, and quality. All service items and potential options were clearly explained. Mr. Carlson's attentiveness and thorough engagement kept us apprised and satisfied with t More

by MOIN.HAQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Rallye Motors responded

We're very glad to know that our service team made sure you received excellent customer service, and you found Mr. Carlson to be very attentive. Thanks for the awesome 5-star rating as well.

December 02, 2021

Rob Carlson always takes the best care of me and my GLC! Fast, efficient, knowledgable and so very nice! Great service always More

by tompsett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Rallye Motors responded

We're so glad to know that Rob Carlson was helpful and you're happy with the fast and efficient customer service you received. Thanks!

December 02, 2021

Rob Carlson is an helpful intelligent member of your team and an asset to Rallye. More

by PYAKAITIS
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Motors responded

It's great to hear that Rob Carlson was so helpful to you, and thanks for your very kind remarks.

December 01, 2021

Service is excellent, great communication. I Love having loaner car, it makes service very convenient. More

by MFOISY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Motors responded

We're glad to know that our service team is excellent and you were glad to have a loaner car as well. Thanks for telling us that you appreciated the convenient service visit.

December 01, 2021

Service was great as usual. Everyone at Rallye Mercedes is really nice and professional. Rob my service advisor was very helpful.. More

by MAYOSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Motors responded

Thanks for telling us that Rob was so helpful to you and you're always pleased with the great service you receive. Thanks!

December 01, 2021

In 2015 I bought my first GL at Rallye. A week later I met my Service Advisor, John Ciccotelli. It's now 2021 and I am on my third GL and in 2020 I leased a car from Rallye for my wife. Wondering why? More

by WB2JKJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Motors responded

We're glad to hear that John Ciccotelli was so helpful and you're pleased with everything. It's also great to know that you're a loyal customer and John has been very helpful to you since 2015. Thanks for your kind remarks and your high praise for John's abilities and desire to make sure you're always satisfied. Thanks so much for the terrific review and recommendation!

Dec 02, 2021 -

WB2JKJ responded

Grateful to be a part of the Rallye family!

December 01, 2021

I was scheduled for A maintenance at 8:00 was told it would take one to one and one half hours. Arrived at 7:50 did not see service manager until 8: 25 was again told it would be 1 to 11/2 hours. Car was More

by NICKGERBASI
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Motors responded

We would like to apologize for your 3-star experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Gary White Service Manager Direct 516-801-2930

November 30, 2021

As always, excellent service by Vincent, Patrick, and other team members. Very professional, courteous and a great job done. More

by HADI.RAZAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Rallye Motors responded

It's a pleasure to hear that Vincent, Patrick, and our team members were very professional and courteous, and you received excellent service. Thanks so much!

November 30, 2021

Dealership is very fast and efficient, they value your time. My Servie Agent - Julia was quick to attend, knowledgable and provied best serive. Thanks More

by NIRAJ_RAWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Dec 01, 2021 -

Rallye Motors responded

It's nice to know that Julia was so helpful, as well as very fast and efficient. Thanks for sharing your kind remarks, we appreciate it.

November 30, 2021

Everyone is always so friendly and welcoming. Service is handled in a timely fashion always. More

by DANIELLE4133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Rallye Motors responded

It's great to know that our team was so friendly and welcoming. Thank you for saying that your service needs were handled in a timely fashion as well. Thanks again!

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