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Rallye Motors
Roslyn, NY
5,131 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 5,131 reviews
February 20, 2021
I have enjoyed the wonderful service department for many years. The service department is always outstanding. My vehicle, always comes back completely repaired or serviced without any mistakes. It also co years. The service department is always outstanding. My vehicle, always comes back completely repaired or serviced without any mistakes. It also comes back clean and spotless! More
by MFINK2
Verified CustomerEmployees Worked With
February 20, 2021
My experience at Rally Motors was a positive one. My sales associate, Tom Walton was welcoming and knowledgeable. As a single woman purchasing my first Mercedes, he was very helpful and walked me throug sales associate, Tom Walton was welcoming and knowledgeable. As a single woman purchasing my first Mercedes, he was very helpful and walked me through the process every step of the way. I would recommend this dealership highly. More
by JOYCEW5
Employees Worked With
Gene Acker, Tom Walton
February 20, 2021
Besides try to sell me service I did not need they lost my keys and could not find them for over an hour after my car was ready my keys and could not find them for over an hour after my car was ready More
by RDRCS5
Employees Worked With
February 20, 2021
Amazing service and professionalism. Will definitely recommend future purchases here . Great service and staff. can’t wait to come back for services as I know this is a great location recommend future purchases here . Great service and staff. can’t wait to come back for services as I know this is a great location More
by SANDIACOSTA8
Employees Worked With
February 19, 2021
In February 2020, I picked up my 2020 GLE450 at night in the pouring rain. It was very hard to see the details of the car closely when it was very dark, so the next morning I got a better look at the insid the pouring rain. It was very hard to see the details of the car closely when it was very dark, so the next morning I got a better look at the inside of the car and noticed the leather seat craftsmanship was very bad, not Mercedes quality standards. My family has been Mercedes Benz owners for over 50 years and I know the quality of the leather seats wasn't good at all. In my opinion, the leather seats inside the Hyundai cars were better than what was inside my 2020 GLE450. I made a complaint to my sales guy at Rallye Motors, he assured me I would get new seats replacement for my car. I waited patiently for many months and during the many months I asked about my seats many times, but I always got the factory is not working as quickly because of the Covid-19 Pandemic, I gave my sales guy the benefit of the doubt. As time pass on by and it's already October, Rallye Motors wanted to change the cover on my leather seats instead of getting me two brand new seats, after they had my car for around 2 weeks, the seats don't look any better, it actually looks worse in some areas on both seats. I got tired and feel I wasn't getting anywhere, so I wrote a letter to the CEO of Rallye Motors, and the day she got my letter, the head of the service department called me saying he will order me brand new seats. It's now mid-February, I had the feeling the seats were never ordered like I was told by the head of the service department. For 1 year, Rallye Motors has been lying to me over and over again and constantly giving me the run around making me believe new seats were ordered, but never did they order the new seats. I always thought Rallye Motors were on a different level compared to all the other dealerships, since I did many transactions with Rallye Motors over the course of 15 years. I got many cars at Rallye Motors, BMW X5, Acura MDX, and Mercedes AMG GLC43 I had no issues at all. But everything changed with how they treated me during the past year with my GLE 450. I would tell everyone to stay away from Rallye Motors, I always thought Rallye Motors had high standards and high integrity, but I was wrong. Somehow, Rallye Motors wanted to screw me over on the GLE 450, they treated me like a fool, treated me with no respect at all, constantly lying to my face. Rallye Motors got NO HONOR!! If I knew Rallye Motors wouldn't order me new seats, I would've refused the car in the very beginning. Rallye Motors people would sell their own mothers to make a buck, this how sleazy they are as a dealership. Karma will take care of things for everybody at Rallye Motors. Rallye Motors had many weeks to reply to my review, but they choose to stay silent. This tells you a lot about what I'm saying about Rallye Motors is 100% true. More
by Anthony Leong
Employees Worked With
February 19, 2021
My third lease in a row from Rallye Motors. Great location, great customer service, one stop shop. Vincent LaRosa always takes care of my family. location, great customer service, one stop shop. Vincent LaRosa always takes care of my family. More
by SPO23
Employees Worked With
February 19, 2021
John was fantastic. He Found the exact car I wanted, was in constant contact and made the buying process enjoyable. Ive already recommended people to John! in constant contact and made the buying process enjoyable. Ive already recommended people to John! More
by ccampagna
Employees Worked With
John Vass
February 18, 2021
I’ve been w Rallye MB for approximately 20 years. I entrust my car, and ne and my family’s lives to the exceptional care rallye gives my car. I now live in CT and would rather drive to Roslyn than to h entrust my car, and ne and my family’s lives to the exceptional care rallye gives my car. I now live in CT and would rather drive to Roslyn than to have a closer dealership take care of it . I’m loyal to rallye and know that they will treat my car as if it were their own More
by BCPCPM
Employees Worked With
February 18, 2021
This was my third visit to Rallye Moyors and their customer service is impeccable. Their Service Department staff is professional and service provided was excellent. customer service is impeccable. Their Service Department staff is professional and service provided was excellent. More
by JMORADEL
Employees Worked With
Don’t remember name
February 18, 2021
Love this place. Even after I moved, I still take the trip over to this dealership. I won’t buy a car or do service anywhere else. trip over to this dealership. I won’t buy a car or do service anywhere else. More
by whohowrob
Employees Worked With
Other Employees :
Vincent in sales, awesome as well. Forgot his last name but remember he has lots of kids! :)
