Rallye Motors

Quick and through I was I. And out in record time, all work done as expected and they were proactive in noticing I needed anwheeel alienment and task was completed when I was I. And out in record time, all work done as expected and they were proactive in noticing I needed anwheeel alienment and task was completed when I picked up my car. Seamless Loaner car made it a great experience. Customer service at its best. Kudos More

Oil change The service I received was excellent from start to finish.Jonathan was professional and courteous. I would definitely come back again to have my car s The service I received was excellent from start to finish.Jonathan was professional and courteous. I would definitely come back again to have my car serviced More

Excellent professional service Everyone made me feel like a person and not just a number I’ve been buying cars from Rallye For 15 years and I drive from Smithtown I pass up several Everyone made me feel like a person and not just a number I’ve been buying cars from Rallye For 15 years and I drive from Smithtown I pass up several other Mercedes dealerships and I choose Rallye my #1 dealership More

Amazing The Rally experience is top notch from the moment you drive up to the time you pick your car up. It comes back cleaner then when it went in. The Rally experience is top notch from the moment you drive up to the time you pick your car up. It comes back cleaner then when it went in. More

Service review 2015 C300 Service was expedient and professional.. loaner car was issued with no hassle. Kept up to date consistently on status of vehicle. Pickup was a breeze. Service was expedient and professional.. loaner car was issued with no hassle. Kept up to date consistently on status of vehicle. Pickup was a breeze. More

great experience pleasure to do business with will buy a car from them again will refer to friends and family great dealership I am a mercedes owner since 1984 pleasure to do business with will buy a car from them again will refer to friends and family great dealership I am a mercedes owner since 1984 More

Annual service including inspection and Service A cycle I always find Rallye so easy to work with and it is always a very pleasant experience. The staff from the greeter to the service rep are all highly pr I always find Rallye so easy to work with and it is always a very pleasant experience. The staff from the greeter to the service rep are all highly professional. My service rep, Ramiro Milian has always been excellent in keeping me posted if there is any additional work to be done on the vehicle and what the costs will run to. He is also excellent in keeping me posted on the status of the service. As an aside, the service center has always been excellent when I have dropped by unannounced for some minor issues like a tire problem, re-setting my iPhone, etc. More

Easy to make an appointment, fast turnaround and loaner car I was pleased to be able to schedule an appointment that fit my needs. The repairs were made quickly and a loaner car was provided for the short time I was pleased to be able to schedule an appointment that fit my needs. The repairs were made quickly and a loaner car was provided for the short time I was without mine. Except for the high cost of Mercedes parts and service I have no issues at all with all the good people of Rallye Motors. If I had any complaints they would be against Mercedes for making their proprietary diagnostics software unavailable to third party auto repair facilities and owners who prefer to pay reasonable prices to maintain their older vehicles. This practice prevented my local repair facility from determining the cause of loss of heat in my 2003 E500. Rallye Motors (a Mercedes Dealership) had no problem identifying the issue and replacing the failed valve using an OEM part. They also (at my request) repaired a problem that prevented the windshield wipers for operating in intermittent mode. The combined cost of parts and labor to replace a heater valve, a rain sensor and antifreeze came to $1,256.02 including tax. My local repair shop told me that using aftermarket parts the same job would have cost me one third the price had they been able to acquire and use the electronic diagnostic software that Mercedes Inc. will not provide until Right to Repair legislation is passed that requires it. More

Excellent Sales Experience Our sales person and the finance manager worked very hard to complete our transaction. We bought 2 cars from Rallye and needed to registered them in Our sales person and the finance manager worked very hard to complete our transaction. We bought 2 cars from Rallye and needed to registered them in Florida and Mass. Mass. turned our to be difficult, but Rallye team was up to the challenge. Our experience was great from beginning to end. More

Experience Lou was excellent and gave us many options and and advice. Lou always goes above and beyond for his clients. Lastly, Lou understands the importance Lou was excellent and gave us many options and and advice. Lou always goes above and beyond for his clients. Lastly, Lou understands the importance of exceeding customer expectations and he delivered on this point. More