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Rallye Motors - Service Center

Roslyn, NY

4.7
3,294 Reviews

3,294 Reviews of Rallye Motors - Service Center

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February 06, 2025

I am lucky to have Stephen Augustine as my service advisor and a good friend with the vast knowledge and understanding in the service department. More

by asking1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Rallye Motors responded

Thank you for sharing your experience! We're thrilled to hear that Stephen has been such a helpful and knowledgeable advisor. We’re lucky to have him on our team!

February 06, 2025

Robert Carson always consistent and never fails to deliver excellent service , answers all my questions and is extremely helpful More

by hansauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Robert Carson continues to provide you with excellent service and helpful assistance. Consistency is key, and we’re thrilled that he’s been able to meet your expectations. If you ever need anything else, don’t hesitate to reach out!

February 06, 2025

Highly professional stuff, very attentive to details and customer needs. We are using this dealership almost thirty years and change eight or nine cars. Quality of service and personal attention is the reas More

by DragonLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Rallye Motors responded

Thank you for your kind words and loyalty over the years! We're thrilled to hear you've had such a positive experience with us. We truly appreciate your continued trust in our team and look forward to assisting you for many more years to come!

February 04, 2025

Very helpful staff especially my adviser Patrick always has helped me with all my car issues in a timely manner More

by VIJAY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Rallye Motors responded

Thank you for the kind words! We're so glad to hear Patrick has been helpful and attentive to your needs. We appreciate your trust and are here whenever you need us!

February 04, 2025

Ramiro was excellent and answered all my questions. He was truly help full. He has been my advisor for many years. More

by BENGIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Rallye Motors responded

Thank you for the wonderful review! We're so glad to hear that Ramiro has consistently provided excellent service and has been a helpful advisor for you over the years. We truly appreciate your loyalty and trust in him. We look forward to continuing to serve you!

February 03, 2025

I have experienced consistently excellent service from all areas within the Rallye Mercedes Service department. More

by GMIOVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you've had consistently excellent service from our team. We strive to provide the best experience for every customer, and we're glad to know we've met your expectations. We look forward to serving you again soon!

February 02, 2025

Rob has been my service advisor since 2008 and has been nothing but professional, responsive, patient and honest. He takes time to explain everything in a way I’ll understand and work with me when necessa More

by ALK1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Rallye Motors responded

Thank you for your loyalty and kind words! We’re thrilled to hear that Rob has consistently provided such exceptional service for you over the years. Your trust means a lot to us, and we’re proud to offer the level of customer service you deserve. We look forward to continuing to serve you!

February 02, 2025

Katie Lyons was a please to deal with Work was done expeditiously while I waited More

by ALEXIADESM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Rallye Motors responded

Thank you for sharing your positive experience! We're so glad Katie Lyons was able to assist you and that your work was completed quickly. We truly appreciate your feedback!

February 01, 2025

Makes me feel like I am part of the Rallye family. In I am a Rallye customer for 40+ years and she rates among the best More

by Patjil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Rallye Motors responded

Thank you so much for your loyalty and kind words! We're honored to have you as part of the Rallye family for over 40 years, and we're thrilled to hear that your experience continues to be exceptional. We look forward to many more years of serving you!

February 01, 2025

Very professional representative. Was very helpful and attentive to my requests. His an expert in the field of Mercedes’-Benz motor vehicles. More

by JFKAZAZ53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Rallye Motors responded

Thank you for your kind words! We're glad to hear that you had a great experience with our representative. It's wonderful to know their expertise and attentiveness made a difference. We look forward to serving you again in the future!

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