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Rallye Motors - Service Center

Roslyn, NY

4.7
3,371 Reviews

3,371 Reviews of Rallye Motors - Service Center

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April 07, 2022

The staff is always very nice however sometimes es they recommend work to be done that can wait. I hav3 gone to other facilities several times to verify work. Sometimes I am told I can wait .. They give More

by BEARFAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Rallye Motors responded

We would like to apologize for your 3-star experience, and would like a chance to turn this into a 5-star review. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

April 03, 2022

Kenny was very attentive and provided great care for my service visit. The loaner car was provided as requested. More

by JChoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Rallye Motors responded

Thanks for telling us that Kenny was very attentive and he provided you with great service, and you were happy to receive a loaner car as well.

March 30, 2022

Service and customer service on point,battery issue and maintenace taken care of promptly.We will use Rallye for all future needs. More

by KA.SCHROEDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Rallye Motors responded

Thanks for saying that our service team provided you with great customer service, and we'll look forward to helping you again with any future needs.

March 30, 2022

Rallye Motors provides the most personal and professional service, from making the appointment to final delivery of the vehicle. More

by LOU15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Friedberg
Mar 30, 2022 -

Rallye Motors responded

We're glad to know that you found our team to be personal and professional. We really appreciate your feedback.

March 30, 2022

Excellent service by all very professionals both the service representatives and the mechanical technicians. Very detailed oriented. More

by LOUIS.P.DECARO
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Rallye Motors responded

We're so glad to know that our service team was excellent and you're pleased with everything. Thanks!

March 29, 2022

Poor customer service poor quality of work no appreciation of time or urgency arrogance and indifference as if they are doing you a personal favor and it’s your job to waste your day waiting in a More

by plrirish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not pictured here
Mar 30, 2022 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Gary White Service Manager Rallye Motors Direct 516-801-2930

March 29, 2022

They explain in full detail what is being done to the car. They don’t do anything to the car unless they have permits from the client. They are also very understanding when it comes to financial hardship More

by KIX4COOKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Rallye Motors responded

It's great to hear that our team was very helpful with everything and very understanding as well. Thanks for sharing your feedback, we appreciate it.

March 28, 2022

was very professional and made my experience pleasant. i would use the dealership again for service More

by MYANDPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Rallye Motors responded

It's wonderful to know that our team was very professional and they made your experience pleasant. We're also glad to hear that you're planning to visiting us again for service. Thanks so much.

March 27, 2022

Wonderful service , very nice people , attention to detail . Very clean showroom .very helpful sales people . Five stars More

by Joe snow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Rosa
Mar 27, 2022 -

Rallye Motors responded

Thank you for sharing your kind review. We're glad to know that our team was so helpful and you found our showroom to be very clean as well. Thanks again.

March 26, 2022

Quick, efficient, pleasant atmosphere. I plan on continuing using Rallye Mercedes Benz. In fact, I purchased a service plan. More

by TFR159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Rallye Motors responded

It's wonderful to hear that you're pleased with our service team, and you have purchased a plan. Thanks so much.

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