Back

Rallye Motors - Service Center

Roslyn, NY

4.7
3,339 Reviews

3,339 Reviews of Rallye Motors - Service Center

Sort by
January 12, 2022

Everything was professional and polite. I would recommend Rallye to all relatives and friends for all Mercedes purchases. More

by F_MACK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gershowitz
Jan 12, 2022 -

Rallye Motors responded

It's great to hear that our team was professional and polite, and you're willing to recommend your friends and family, thanks!

January 12, 2022

I've been purchasing and servicing my cars at Rallye for well over 20 years and have never had a bad experience! I believe that alone says a lot. In recent years, Stephen Augustine has always been friendly, More

by GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Rallye Motors responded

It's great to hear that Stephen Augustine and our team were friendly, helpful and knowledge as well. We're also glad to know that our service team is great and you've had great experiences with us for over 20 years! Thanks so much.

January 11, 2022

Patrick is a professional, courteous and excellent adviser! He astutely recognized the problem and fixed it More

by SEAHMAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Rallye Motors responded

It's great to hear that Patrick was so professional, courteous and excellent. We're very glad to know that he was able to recognize and take care of your service needs. Thanks!

Jan 12, 2022 -

Rallye Motors responded

Thanks again.

January 08, 2022

They were excellent , super friendly and helpful, made it extremely easy. I highly recommend Katie. More

by cmgenatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Rallye Motors responded

We're glad to know that our team is excellent, super friendly and helpful. Thanks for your kind remarks as well, and we're glad to know that you're willing to recommend Katie so highly.

January 08, 2022

Very pleasant sales personnel , and excellent service advisor, Ken Vacchris and superb service mechanics.Never have to return for the same service twice. More

by GOGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Rallye Motors responded

Thank you for sharing your feedback. It's a pleasure to hear that Ken Vacchris and our team are so helpful with your needs. Thanks again!

January 07, 2022

Extremely professional,very organized.The people who Extremely professional,very organized. The people who greet you to the people who bring your car to you are wonderful More

by PHISHA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
Jan 07, 2022 -

Rallye Motors responded

Thank you for saying that our team is very professional and organized, as well as extremely professional. It's also a pleasure to know that our entire team made sure you were treated well. Thanks again!

January 07, 2022

Outstanding service! Best dealership in NY. Victor Outstanding service! Best dealership in NY. Victor Cosme from the sales Dept, Stephen, Ramiro and Noe from the service Dept. In general all of the More

by lhernan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Milian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe,
Jan 07, 2022 -

Rallye Motors responded

Thanks for sharing your kind remarks. We're very glad to know that Stephen, Ramiro and Noe were so helpful with your service visit. We really appreciate the 5-star rating and we'll look forward to helping you again with any future needs.

January 07, 2022

very efficient and accommadating friendly and very efficient and accommadating friendly and courteous Robert Carlson is knowlegable and honest and explained the process clearly More

by DTCHIARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Rallye Motors responded

It's great to hear that our team was very efficient and accommodating, as well as friendly and courteous. It's also great to know that Robert Carson is knowledgeable and honest as well, and he was able to explain everything to you clearly. Thanks so much.

January 06, 2022

It’s a good dealership, employees are friendly. The only reason I gave it a 3 stars is that I came in for a Regular maintenance and inspection, I waited at the waiting room for 5 hours (my appointment was 8 More

by winnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

January 05, 2022

I’m happy with the prompt and good service that I received. Also, great idea with loaners. More

by EMIRANDA1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Rallye Motors responded

It's great to know that our team was so helpful and they provided you with good service. It's also nice to hear that you were pleased with receiving a loaner.

...
111
...