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3,305 Reviews of Rallye Motors - Service Center
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April 07, 2021
It is always a pleasure to have my car serviced at Rallye Motors. All personnel are enthusiastic, helpful, efficient and responsive to the needs of a senior citizen. Motors. All personnel are enthusiastic, helpful, efficient and responsive to the needs of a senior citizen. More
by BRABER0
Verified Customer
April 04, 2021
Professional, efficient, thorough, transparent. No other car dealer holds a candle to Rallye Motors' Service! My parents bought their first Mercedes there in 1970, and I service the last car they bought, th car dealer holds a candle to Rallye Motors' Service! My parents bought their first Mercedes there in 1970, and I service the last car they bought, there. Excellent. More
by PW.DANA
Employees Worked With
April 03, 2021
As my car gets "more mature" problems arise. I can always count on John to explain what is needed and take care of it quickly. Getting an appointment quickly has not been an issue, and COVID 19 prot always count on John to explain what is needed and take care of it quickly. Getting an appointment quickly has not been an issue, and COVID 19 protocols are in place. If I buy another car it will be from this dealership. The service is excellent. More
by THEA.CALLENDER
Employees Worked With
April 03, 2021
Service depot was very responsive Loaner car was clean Service depot was very responsive Loaner car was clean and they always make it available Very Happy with this dealership and the staff Will reco Service depot was very responsive Loaner car was clean and they always make it available Very Happy with this dealership and the staff Will recommend to my friends More
by STEVEN60
Employees Worked With
April 02, 2021
I have found over the many years that I have been a Rallye customer that both the sales and service staff are excellent and that is why I continue to purchase and service my cars at Rallye motors Rallye customer that both the sales and service staff are excellent and that is why I continue to purchase and service my cars at Rallye motors More
by LINDAEGOODMAN1
April 02, 2021
Went to redo a bleed on the coolant system due to air bubbles that were left in the system on the previous service . Was annoyed that the right job wasn’t done the first time . And I had to lose my day a bubbles that were left in the system on the previous service . Was annoyed that the right job wasn’t done the first time . And I had to lose my day and potentially cause damage to my engine as a result of overheating on more then 3 different occasions since that service . Ken the Advisor was fair in rectifying the situation . While I was there , I knocked on the garage door and requested from Andrew to speak to Omar the mechanic . I asked Omar if I can see what’s being done as far as bleeding the air bubbles out of the coolant system . He agreed and took me Over to the vehicle . A minute later the shop manager or service manager may be one of he same . The guy walking around with a suit . Walked me out . As he walked me out he smirked over at Andrew , the guy that met me in . As though we caught this one . He then proceeded to complain to the foreman to talk to Ken the advisor about controlling his customers . I approached this Manager and requested of him to correct his mistake and inform The advisor that I was accompanied . He said he would . He never did . Ken went ahead and reviewed the video to see what actually was . And he was able to observe that I was always accompanied, never alone . The manager gets a 1 out of 5 for giving wrong information . He should be responsible and professional enough to check himself first . Especially after I already told him what was . Perhaps Ken should also be taken more seriously as his intelligence kind of conflicts with his job description. As is why he has outbursts. Over qualified . He should be reviewed for a managerial position . Maybe teach this manager a thing or two about staying honest . No reason for that stupid Smirk . People see everything. And they go home with that everything. Bad enough I had to go back to get the same job done twice . I don’t need BS stories thrown at my face as well . I asked for permission to see my car and I was taken by the mechanic to see my car . This manager owes Ken an apology !!! More
by NIRNIRNIRNIR
March 31, 2021
I can't say enough great things about Rallye! Every visit for me has been a positive experience (except for the nail in my tire that brought me in!). I'd highly recommend Ken and Nick who helped me personall for me has been a positive experience (except for the nail in my tire that brought me in!). I'd highly recommend Ken and Nick who helped me personally. More
by Lisa&Delfino
March 31, 2021
Always have a great experience at Rallye. This is my 5th car with you and even though I live in Florida it is more convenient to deal with Vincent La Rosa car with you and even though I live in Florida it is more convenient to deal with Vincent La Rosa More
by VCARDIA
Employees Worked With
March 31, 2021
I have been using Rallye Motors for over 25 years. They are without a doubt the best Mercedes dealer in the area! Rob is amazing - always understanding and knowledgeable, extremely helpful and courteous. G are without a doubt the best Mercedes dealer in the area! Rob is amazing - always understanding and knowledgeable, extremely helpful and courteous. Gets the job done quickly! More
by tompsett
March 29, 2021
Rob was very helpful and courteous. Patiently answered my questions. Follow up done after the service making sure everything is fine. Loaner system works good. questions. Follow up done after the service making sure everything is fine. Loaner system works good. More
by GEORGESHERRY
Employees Worked With
