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Rallye Motors - Service Center

Roslyn, NY

4.7
3,334 Reviews

3,334 Reviews of Rallye Motors - Service Center

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April 28, 2021

My experience was excellent. The sales person Evan, was extremely knowledgeable patient and explained everything that I needed to know. He was a true professional. It was a total pleasure dealing with him More

by GDCASSAGNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Marro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Rallye Motors responded

Thank you for sharing your review! We will be sure to pass along the kind feedback to our team. Looking forward to seeing you again in the future.

April 28, 2021

The reception from when I entered the driveway was perfect. The staff is wonderful and very courteous. The gentleman who wrote up the invoice is extremely knowledgeable and kept me informed of the c More

by bsbltd72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Rallye Motors responded

We are so happy to hear of your wonderful experience! Thank you for choosing us as your dealership of choice! Looking forward to seeing you again in the future.

April 28, 2021

Excellent and pleasant service Appt was on time and the Excellent and pleasant service Appt was on time and the service was completed in a timely fashion Katie was charming, nice and very competent. Exce More

by AVERY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Banco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Rallye Motors responded

We are so glad to hear of your 5-star experience, Avery! Thank you for taking the time to share your review. We are happy to be able to assist you.

April 26, 2021

Great service, easy appointment and loaner makes it easier to get back to work without waiting on site. Will recommend the service to friends and families. More

by RRIANOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

April 26, 2021

Ithey are professional in every step of the process in getting the appoint followed by a text to confirmed and the day you bring the car in they’re ready to service it. Every step of the way it is organiz More

by RChin
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

April 25, 2021

The service was efficient and, while there was an issue that arose after and as a result of the service, it was resolved with attention and courtesy. More

by martin350
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

April 23, 2021

Great dealing with Rob Carlson super service person the work was completed on time and I was informed along the way if there were issues and costs associated. Very satisfied. More

by COMLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

April 21, 2021

My service advisor is Rob Carlson. He is knowledgeable and proficient at his job. He always, makes sure my service needs are met or exceeded. More

by TOMMIE.MITCHELL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience visiting us. Thank you for being our customer!

April 18, 2021

My GLE has a very serious transmission problem. I came three times to the dealer to repair. Dealer said it is the normal. How come a car try to pick up the speed but the transmission stays at D1 for many More

by DEREKLAW9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Rallye Motors responded

Good afternoon, Derek. Please allow me to apologize for your experience, as this is not how we conduct business here at Rallye Motors. At a moment of your time, please reach out to me directly to further discuss the situation. I look forward to hearing from you. Kind regards, Daniel Rosa General Sales Manager Direct 516-801-2995

April 16, 2021

Not happy with the Express service.besides ,they should work more on their customer service especially the receptionist. Comparing a year ago the company is moving back word . More

by Abe Itani
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Rallye Motors responded

Abe, thank you for bringing this review to our attention. I would like to apologize for the experience you had, as this is not how we treat our customers. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Gary White Service Manager Direct 516-801-2930

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