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3,392 Reviews of Rallye Motors - Service Center
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September 23, 2020
EVERYTIME I take in my car for service, I’m told there are additional things wrong. I can not walk out without spending $1,000 at each visit. It has become so frustrating, overbearing and obnoxious. Es are additional things wrong. I can not walk out without spending $1,000 at each visit. It has become so frustrating, overbearing and obnoxious. Especially when I am just in for service and told all looks good and 2 months later I’m told I need new tires?! No one mentioned my tires were low before or needed replacing soon after the service 2 months prior. New tires don’t pop up in 2 months AND same visit I’m told battery life is over. This wasn’t check at the service? I brought the car in for a bad Oder (blue issue) and this is what they came up with. Turns out a warranty part was defective but as I did not take a loaner, my car was kept for 10 days. I’ve spoken to service before about this ongoing poor service and I’m brushed off and never treated nicely or seriously about this ongoing complaint. This last visit was my last. I can’t do it anymore. It is so unpleasant every time I go it is not worth it. More
by KBERLENT
Verified CustomerEmployees Worked With
Jeff Friedberg
September 23, 2020
Excellent customer service and problem resolved in a timely manner. I stated the problem and have had no additional issues. The service department did an excellent job. timely manner. I stated the problem and have had no additional issues. The service department did an excellent job. More
by kmt523
Employees Worked With
September 22, 2020
It’s a pleasure coming in, getting a loaner car, informing us when the car was ready. Everyone is always so nice! Service was excellent. We feel secure that everything in in good working order! informing us when the car was ready. Everyone is always so nice! Service was excellent. We feel secure that everything in in good working order! More
by MARCIASPEC
Employees Worked With
September 22, 2020
Received car back with damage to the under carriage, need to chase them to get it repaired. Met with service manager now I need to chase him, they were ordering the parts, still waiting to chase them to get it repaired. Met with service manager now I need to chase him, they were ordering the parts, still waiting More
by AFORTE20
Employees Worked With
Other Employees :
need to check name of the service manager that I spoke with
September 22, 2020
Customer services unmatched!! It's gets no better than having a worry free experience when visiting the dealership, whether it's for repairs.. shopping for something new or a car wash!! Steve Augustine having a worry free experience when visiting the dealership, whether it's for repairs.. shopping for something new or a car wash!! Steve Augustine ( my service advisor) is the best that ever did it!! Has me in and out, makes sure my vehicle is 100% each and every time.. Oh and he's got jokes!! Happy Camper here😀‼️💯.. More
by dannimase
Employees Worked With
Other Employees :
Edwin Grenados my valet was the nicest, most patient guy ever! so polite and very knowledgeable!! I hope he's promoted to.where he can be more of an asset
September 22, 2020
we were not happy with our last service experience. the car left the dealership with dirty oil showing on the dip stick and the car was sputtering when I tried to accelerate. the service writer told us som car left the dealership with dirty oil showing on the dip stick and the car was sputtering when I tried to accelerate. the service writer told us something was wrong with the oil machine and the car had too much oil in it he told us to bring the car back and the problem would be rectified it was but it wasn't the Rallye service i am used to More
by PAULA.SULTAN
September 19, 2020
Everything was done to the highest standard! The trunk motor was replaced very well thus eliminating the squeak I complained about. End of annoying problem. motor was replaced very well thus eliminating the squeak I complained about. End of annoying problem. More
by stermanlen
September 18, 2020
Stephen was very nice and treated Me with respect. He went out of his way To make this experience good. I will be sure to use Stephen the next time I book an appointment. went out of his way To make this experience good. I will be sure to use Stephen the next time I book an appointment. More
by avalent777
Employees Worked With
September 17, 2020
I called three times to check one simple thing and the associate said someone would reach out to me later. Nobody did any follow up and the issue is unsolved so far after a month! associate said someone would reach out to me later. Nobody did any follow up and the issue is unsolved so far after a month! More
by xunxun.li
Employees Worked With
Service department
September 17, 2020
Very satisfied with the service thank you for your service and attention the service people were very friendly and I was very well taken care of service and attention the service people were very friendly and I was very well taken care of More
by PULIOESPINAL
Employees Worked With
