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Rallye Motors - Service Center

Roslyn, NY

4.7
3,356 Reviews
Today: 7:00 AM - 5:00 PM Open Now
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3,356 Reviews of Rallye Motors - Service Center

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June 14, 2020

Yes all was good as it’s expected happy with the service with Ken with the rental service with the attention to my needs I am so pleased thank you More

by Hks
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Rallye Motors responded

We are happy to know Ken was able to assist during your recent visit and we thank you for your positive feedback.

June 13, 2020

Cannot trust service person's results. Items that are visibly defective were listed as "Working as Designed" Not so. Was reprogrammed & not warned that Bluetooth had to be reset. In my ca More

by herbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Galtieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Rallye Motors responded

I apologize for the mishap you have encountered during your recent visit. I would like to learn more on this situation if you would please give me a call at your earliest convenience. Thank you Robert Carlson 516 801 2947

June 13, 2020

Amazing Very satisfied with the service and service advisor! Very clean environment and efficient! Would recommend to everyone! Professional staff! I was in a More

by ALBERTCO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Rallye Motors responded

Thank you for taking the time to provide us with your positive feedback on your recent experience!

June 13, 2020

Courteous and excelence service. Booking an appointment is easy. the advise of the work needed is reasonable. workmanship is good. Being kept informed of the progress is helpful and More

by Keith Figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Rallye Motors responded

We are happy to know during your visit everyone was helpful and informative and we thank you for your feedback!

June 13, 2020

Excellent service. Professional staff makes you feel they really care about you and your car. John took the time to check what I thought was a chip from a rock and he ended up buffing off a bug splat. Nice l More

by JMCHAMB95
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Rallye Motors responded

Thank you for the positive feedback, we are glad John was able to assist you in all your vehicle needs!

June 12, 2020

My car was scheduled for the first service and inspection. I was assured because of the virus the utmost care wd b taken care of. I picked up my car which you said you washed which it was not. The More

by SADIESMOMM
Recommend Dealer
No
Employees Worked With
Lawrence Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Brodman
Jun 12, 2020 -

Rallye Motors responded

I apologize for this mishap you have encountered during your recent service visit. This is not how Rallye conducts business and I would appreciate it if you can give me a call at your earliest convenience so I can make this situation right. Thank you Robert Carlson 516 801 2947

June 11, 2020

I've dealt with both aspects of the spectrum Sales & Service departments. I have purchased two vehicles from Rallye that is excellent machines to cruise around town in. Me and my wife are satisfied cust More

by MAXIMA5037
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Rallye Motors responded

Thank you for your great feedback and loyalty to Rallye. We are happy to know that every experience is a great one!

June 11, 2020

Great service Very helpful Great communication. I am always in and out without delay The service advisor always calls with details to what needs to be done The car is always delivered back cle More

by STEFANIERFR
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Alpy, Julia Mika
Jun 11, 2020 -

Rallye Motors responded

Thank you for the positive feedback. We are glad every experience is great and timely!

June 11, 2020

Happy all around! We have been happy and more than satisfied with service and especially with the attention we get from Steve Augustine! The used cars we've purchas More

by EVADUPPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodni Teimourian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Marsh
Jun 11, 2020 -

Rallye Motors responded

Thank you for the wonderful feedback, we are pleased to hear Steve is always great to work with!

June 10, 2020

LOST KEY REPLACEMENT OUTRAGEOUSLY COSTLY I MISPLACED THE KEY TO A 2019 300E MERCEDES, AND TOTAL OF PARTS AND LABOR FOR REPLACEMENT WAS OVER $900. WHILE RALLYE GENERALLY PERFORMS WELL AND FAIR More

by MICHAELNASSAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Rallye Motors responded

Michael, I apologize for the misfortunate pricing you have encountered. I would like to learn more on the service and situation. Please give me a call at your earliest convenience. Thank you, Stephen Augustine Service Adviser 516 801 2982

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