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Rallye Motors - Service Center

Roslyn, NY

4.7
3,329 Reviews

3,329 Reviews of Rallye Motors - Service Center

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June 03, 2020

Love Rallye!!! Especially Larry in sales and Kenny in service! Place is spotless and everyone is very attentive. Service appointments are easy to book. Loaner cars available. More

by activity2
Recommend Dealer
Yes
Employees Worked With
Lawrence Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Rallye Motors responded

We are pleased to know Larry and Kenny were able to assist you during your recent visit and we appreciate the wonderful feedback!

June 02, 2020

It took me several visits to resolve an issue I went to get serviced due to a extremely loud noise near the engine. They advised it was fixed and as soon as i left the dealer, the noise continued More

by CELLINALEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
i don't remember names
Jun 02, 2020 -

Rallye Motors responded

I apologize for the recent inconvenience you have encountered during your service visit, I would like to discuss this matter further. Please give me a call at your earliest convenience. Thank you Vincent Vetere Service Advisor 516 801 2945

May 31, 2020

periodic service Have 2 Mercedes and always satisfied with professional service and courtesy Lisa is a pleasure to coordinate with and has been stellar over the years More

by ect0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Rallye Motors responded

We are happy to know Lisa is always a pleasure to work with, and we thank you for the great feedback!

May 31, 2020

I went in for service on a busy Friday afternoon and John was very helpful, he got me in and out with a new inspection! More

by BVFUGAZY
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Rallye Motors responded

We are happy to know that John was able to get you in and out even during a busy afternoon. Thank you for providing us with your great feedback.

May 31, 2020

Engine repair I received fantastic service treatment from Keith Brodman and his team at Rallye Mercedes. I recently had an engine problem with my GL350 and they we More

by TOMNEYLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Brodman
Jun 01, 2020 -

Rallye Motors responded

Thank you for taking the time to provide us with your fantastic feedback. We are pleased to hear Keith and his team were extremely responsive during your recent vehicle issues. Thank you again and we look forward to seeing you again in the future!

May 30, 2020

If Elliot Cohen ever retired I’d leave Mercedes. !! Amazing customer/client service on his part. Never leaves anything undone. He always follows up same day !!! More

by GAFF777
Recommend Dealer
Yes
Employees Worked With
Eliot Cohen
Jun 01, 2020 -

Rallye Motors responded

We are excited to hear of your experience with Eliot and we thank you for the wonderful feedback!

May 30, 2020

Great Service Department Great customer service by Rob Carlson and his team from regular service maintenance to any last minuet request they have always been there for me More

by VAQUINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Friedberg, Daniel Rosa
Jun 01, 2020 -

Rallye Motors responded

Thank you for providing us with your great feedback, we are glad Rob and his team were able to assist you with all your vehicle needs!

May 28, 2020

I am completely satisfied with their service department. Whether it is for a regular scheduled appointment or a last minute emergency they have not let me down and I appreciate that. More

by LYNNELIEBLEIN
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Rallye Motors responded

We are happy to know we never let you down during your service visits, thank you for providing us with your great feedback!

May 27, 2020

EXCELLENT ... Adviser Vincent Vetere is the best Rallye beats my Oyster bay BMW dealership for my other car. I am happy that I can rely on Rallye to handle all of my concerns on my E350 wagon More

by SKAN105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Rallye Motors responded

Thank you for your great feedback on your service experiences with us here at Rallye!

May 26, 2020

Purchased a sprinter Feb. last year , the air conditioner kept breaking and we had to have it fixed 4-5 times now. After our most recent fix, it broke within 3 days of fixing, ruining a supply of vegetables. More

by CHRISLIU761218
Recommend Dealer
No
Employees Worked With
Jay Johanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Rallye Motors responded

Chris, I apologize for the inconvenience you have experienced, I would like to learn more about your vehicle and the service it has encountered. Please give me a call at your earliest convenience. Thank you Robert Carlson 516 801 2947

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