Rallye Motors - Service Center

Good service and reliable, the representatives are good of manner and response. I Llike the coffee and sneak and a quite and clean customer waiting room of manner and response. I Llike the coffee and sneak and a quite and clean customer waiting room More

I had a pleasant experience at Rally Mtrs my last service excellent. I wish the very best to all that make it look so easy. But I'm aware as a public relations person pleasing the public is a challenge. excellent. I wish the very best to all that make it look so easy. But I'm aware as a public relations person pleasing the public is a challenge. More

All cars, basically, are good cars. What counts is the service after the sale. I am a Rallye customer for life due to the service provided by my advisor John Ciccotelli. Never an issue always correct the service after the sale. I am a Rallye customer for life due to the service provided by my advisor John Ciccotelli. Never an issue always correct the first time and at reasonable cost. Want a great car with the back up you can count on? Rallye is the ONLY place to go. More

Kenny Vachris one of the only reasons I returned to Rallye. Service ok management Fair. I bought new car probably my 10 th 11 th don’t know exact number. Maybe more. Was asking about new car issues th Rallye. Service ok management Fair. I bought new car probably my 10 th 11 th don’t know exact number. Maybe more. Was asking about new car issues that even staff not familiar with details. Some automatic features were not working properly. Probably needed soft ware updates not yet available. More

Very Good Excellent Service-- Loaner Car Was very convenient; Katie Lyons worked hard to assure that my car was serviced properly. I was treated very well and t Excellent Service-- Loaner Car Was very convenient; Katie Lyons worked hard to assure that my car was serviced properly. I was treated very well and the car's service was finished on a timely basis. More

Somewhat disappointed 1) Wanted to charge me more than $800- to repair an oil leak. When I notified them that a different dealership had already repaired that leak, Rallye 1) Wanted to charge me more than $800- to repair an oil leak. When I notified them that a different dealership had already repaired that leak, Rallye said it was just oil residue after further investigation. But had I not questioned that initial diagnosis, I would have paid $800- for something that didn't need to be fixed. 2) Car went back three times in three weeks 3) Dealership Damaged Dash when replacing center speaker -they did replace the damage part but no apology. 4) wanted to charge $250- to repair tire rim when I could get it repaired by a reputable place for $90-. So, I took my business to a reputable tire store that repaired the rim to perfection for $90.....NOT $250- 5) When the car came back for the third time...because the service message appeared on the dash....I left it with the dealership. When I spoke to my advisor he claimed the mechanics found nothing wrong. I exclaimed, "oh, come on. that's bull s**t" Not angrily..just matter of factly. Well, while that might not be the best response I could have given....getting shouted at in return and lectured about the use of that word was a little over the top. I think it should be understood that anybody who had just spent nearly $5000- in repairs...and has to bring their car back three times...in three weeks....does have a little right to be frustrated with said dealership or mechanic. 6) Never return calls. Feel like I"m rushed in and rushed out. When three days had passed and I hadn't heard anything, finally service called me. When I questioned repairs made on the car service advisor became annoyed. I told him I had the right to question the repairs and not to treat me like that. The response, "I treat everyone the same way...you're no different" My advice, if that's the way you treat "everyone"...work on your people skills. Will I be back?....ugh...maybe. Do I think they'll take this message to heart? Nope. Too bad. More

Thanks Katie Wonderful experience and excellent customer service. Nice clean and up to date facility that is very customer friendly. All smiles 5 stars plus. I gi Wonderful experience and excellent customer service. Nice clean and up to date facility that is very customer friendly. All smiles 5 stars plus. I give Rallye Motors so many stars they should be considered a constellation. Thanks for your service More

Always at your service Ramiro is always fast to respond and go the extra mile! A first class guy. Very pleased with his attention to detail and willingness to solve the pr Ramiro is always fast to respond and go the extra mile! A first class guy. Very pleased with his attention to detail and willingness to solve the problem the first time. More

Everyone is always so courteous and friendly and always willing to go the extra mile to make sure they handle my needs! I am always satisfied! willing to go the extra mile to make sure they handle my needs! I am always satisfied! More

Rallye is the only Mercedes dealership that I trust to buy cars and service my car. They are trusted, honest, friendly and professional. Once you deal with them, you don't want to go to other places. buy cars and service my car. They are trusted, honest, friendly and professional. Once you deal with them, you don't want to go to other places. More