Rallye Motors - Service Center

Hassle free My service writer Peter Alpy is a pleasure to work with. i will gladly recommend Rallye and Peter to my family, friends and business associates. My service writer Peter Alpy is a pleasure to work with. i will gladly recommend Rallye and Peter to my family, friends and business associates. More

Professional atmosphere I was greeted by my advisor who took the time to review my vehicles records and professionally guide me through the service process making recommendat I was greeted by my advisor who took the time to review my vehicles records and professionally guide me through the service process making recommendations for future services. More

Great service! I always have a good experience at Ralley service.I highly would recommend. Ken is a wonderful service agent. He always explains everything.in detail. I always have a good experience at Ralley service.I highly would recommend. Ken is a wonderful service agent. He always explains everything.in detail. More

Very thorough Had a good experience and personal attention. Bob Bianchi is the best !! Also Julia was great !! They knew me by my first and last name. They made me Had a good experience and personal attention. Bob Bianchi is the best !! Also Julia was great !! They knew me by my first and last name. They made me feel very comfortable with your process from purchasing the car to its first service. More

Not satisfied I felt it was very disorganized i was sitting With one person then was moved to sit with someone else the loaner they gave me I was told was an suv b I felt it was very disorganized i was sitting With one person then was moved to sit with someone else the loaner they gave me I was told was an suv but was given c class. But everyone was very nice. The sale of my car that I recently leased was amazing and definitely would recommend Bob Bianchi to everyone! More

Great service people always looking to give you 5 star servi Rob Carlson is top notch knows the brand and always looking to make sure the job is complete the first time. Very helpful and never pushes on repairs Rob Carlson is top notch knows the brand and always looking to make sure the job is complete the first time. Very helpful and never pushes on repairs that are not needed. A real pleasure to work with. More

Excellent Service Experience Rob Carlson is a real gentleman and makes the service experience a true pleasure! The service is always top notch and I would recommend Rallye and Ro Rob Carlson is a real gentleman and makes the service experience a true pleasure! The service is always top notch and I would recommend Rallye and Rob Carlson with 5 stars! More

Great!! The staff is always polite and professional: they get you in and out! They are helpful and never try to force you in to unnecessary repairs. This is m The staff is always polite and professional: they get you in and out! They are helpful and never try to force you in to unnecessary repairs. This is my fourth MB from Rallye and would not even think of going anywhere else. More

Great Service department The only reason that I buy a Mercedes and the only reason I only buy from Rallye Motors is THE SERVICE. Once the sale is over the SERVICE isn't. I g The only reason that I buy a Mercedes and the only reason I only buy from Rallye Motors is THE SERVICE. Once the sale is over the SERVICE isn't. I guess that 40+ cars later and just ordered 2 new cars. More

Expert Service from my agent Katie Lyons In Katie's hands, I had absolutely nothing to worry about. She proactively arranged everything; from a loaner vehicle, which I was not even expecting, In Katie's hands, I had absolutely nothing to worry about. She proactively arranged everything; from a loaner vehicle, which I was not even expecting, to the pick-up service after hours. Katie instructed me what to do and did her part in ensuring my key was at the front desk in the show-room when I arrived there at 8pm to pick up my vehicle. She is a master of her trade. Katie made the entire experience seamless and hassle-free. My concern though was with the fact that all my settings were thrown, in my car's telephone and navigation system. I lost all my saved trips in the navigation system and all my telephone contacts were deleted. I had to reinstall the telephone system. Needless to say, this very inconvenient for me. I had never had this experience in serving my vehicle. Can you explain why this happened? Otherwise, I would say that overall my experice was fine. Thank You. Dr. Fleurette Harris More