Rallye Motors - Service Center

Staff The staff is courteous, professional and knowledgeable about the cars and service. They expedite the service in a timely fashion. I would recommend The staff is courteous, professional and knowledgeable about the cars and service. They expedite the service in a timely fashion. I would recommend this location to others. More

Recall item Had a great experience. Everyone was very helpful and efficient. My service representative Steve Augustine is wonderful. Rental experience was als Had a great experience. Everyone was very helpful and efficient. My service representative Steve Augustine is wonderful. Rental experience was also excellent. Have no complaints. More

Service review Outstanding service department. was updated by the dealership as to the work and completion schedule. Vinnie is a pleasure to work with and makes the Outstanding service department. was updated by the dealership as to the work and completion schedule. Vinnie is a pleasure to work with and makes the service experience very easy. More

Convenient Peoples were kind, especially my service person, John Ciccotelli and the person who took my car at the service station. I liked my car was serviced Peoples were kind, especially my service person, John Ciccotelli and the person who took my car at the service station. I liked my car was serviced in time. More

Perfect! My service experience was perfect from start to finish. My service advisor Robert is the absolute best. Informative helpful and honest. I am extremely My service experience was perfect from start to finish. My service advisor Robert is the absolute best. Informative helpful and honest. I am extremely happy with the attention to detail More

Service Always great service and everything done right the first time. Rob is always on top of the timing and when the car is done with a direct notification Always great service and everything done right the first time. Rob is always on top of the timing and when the car is done with a direct notification to me More

Sound from the rear of the vehicle. The reason for my visit It is because of the noise in the rear of the vehicle. Had Kevin test drive the vehicle with me. He had identified the noise a The reason for my visit It is because of the noise in the rear of the vehicle. Had Kevin test drive the vehicle with me. He had identified the noise and have explained to me from 2016 on the GLE that noise is because of the muffler system. He explained to me it can be fixed but it will cost me over $1600. More

Service B Steve Augustine has always been very responsive to my issues and always makes sure to communicate during the time that my car is in for service. This Steve Augustine has always been very responsive to my issues and always makes sure to communicate during the time that my car is in for service. This trip Ralley needed to keep the car an extra day and Steve let me know early on and made sure that it wouldn't be a problem to keep the loner car. My experience at Ralley service has always been 5 stars. More

Best Customer Service Ever.... Each and every time I have always had the best possible experience. I guess that is why Mercedes Benz is the leader of luxury vehicles. I've owned a M Each and every time I have always had the best possible experience. I guess that is why Mercedes Benz is the leader of luxury vehicles. I've owned a Mercedes Benz vehicle for over 30+ years (not the same one - traded up) and will never consider any other kind. More

Robert Carlson Robert is very professional and courteous and a pleasure to deal with. However , your service department is disappointing. My complaint of noisy and s Robert is very professional and courteous and a pleasure to deal with. However , your service department is disappointing. My complaint of noisy and shuttering windshield wipers/arms has not been fixed after several visits. Massapequa is an option More