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Rallye Motors - Service Center

Roslyn, NY

4.8
3,426 Reviews

3,426 Reviews of Rallye Motors - Service Center

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October 15, 2019

Wonderful experience. Customer care and car care were excellent. Staff at all levels were very courteous and attentive. Even with an older model mercedes, treated like ne More

by MBAY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

October 15, 2019

Service was just okay. Had to bring it in a second time because the fault wasn’t cleared. When I got the car back it hadn’t even been washed. More

by pk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Chea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you had to return for a second time to correct the current issue and that your car was not returned according to our five-star standard. Please give me a call to discuss this further. Thank you, Lisa Chea

October 15, 2019

Courteous service and prompt resolution!;2 Once again, John Ciccotelli delivers excellent service and outstanding advice. He's a Rallye superstar and the reason I keep coming back to Rallye for More

by TDFMCCANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! We are happy to hear that John provided you with such excellent assistance. We look forward to seeing you again!

October 13, 2019

Highly recommend i have been with Ralley Mercedes for over 15 years , have been very happy with them and will highly recommend it to friends and family ! More

by GARDELLA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Banco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Rallye Motors responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that our team continues to provide you with such excellent assistance. We hope to see you again!

October 12, 2019

Great service exprerience all the time! Ken Vachris is definitely the best!!! He's very knowledgeable, professional and and genuinely attentive to his clients. He's one of the reasons why I More

by mbfan00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Ken provided you with such excellent assistance. We appreciate your loyalty over the years and we hope to see you again!

October 11, 2019

E Class service is always first class! Steve has never kept me waiting when i dropped off my cars for service. Along with the staff, it is a painless day that does not interfere with my bus More

by RICH43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Verderosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Steve provided you with such excellent assistance. We hope to see you again!

October 10, 2019

Poor service. Dishonest. Poor service. Very dishonest. Gave me multiple versions of occurrence . Ended up being charged but nothing was done. Not happy and will not be returni More

by SHIWEN95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Augustine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you did not receive the five-star assistance that we strive for. Please give me a call to discuss this further. Thank you, Stephen Augustine

October 10, 2019

Service Items for our new G Wagon Dealership is great. They promised to update a few items when we purchased this vehicle. They were extremely thorough and found additional items requi More

by ROXINEBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! We are sorry about the additional time that was needed for the repairs. Please give me a call to discuss your experience in further detail. Thank you, Rob Carlson

October 09, 2019

Excellent Extremely professional. Patient and made sure that everything was resolved in a timely fashion. Lisa was back and forth with me the Entire time the ca More

by MDEBROSSE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Rallye Motors responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Lisa provided you with such excellent assistance. We hope to see you again!

October 08, 2019

Excellent service Service Rep Romero saw to it that the work was done as promised and I was notified immediately. Service appointment times are kept and all work is pro More

by MGRABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Romero provided you with such excellent assistance. We hope to see you again!

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