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Rallye Motors - Service Center

Roslyn, NY

4.7
3,290 Reviews

3,290 Reviews of Rallye Motors - Service Center

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May 22, 2019

Excellent customer service Came in for a yearly maintenance, inspection, and cosmetic work. They provided me with a loaner as always and kept me update until the car was ready. More

by ssnurs2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Alpy
May 22, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

May 22, 2019

Not Good- Poor communication- mostly with MB in Germany My car was in for 10 days- ( not Good). Communication was awful in the sense that local rep - Rob Carson did not know what the problem was and German More

by STEVEB14
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Carlson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ludemann
May 28, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We apologize for the delay, but we have to work through the Mercedes technical system in Germany. Rallye Motors did our best under the circumstances. Please give me a call to discuss your experience in further detail. Thank you, Rob Carlson

May 21, 2019

Service B My car was delivered with water all over and the interior vey dusty. It rained the night before but it was nice and sunny when I picked up my car. More

by jmahoney1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We would like to take this time to apologize for this and please give me a call to schedule a car wash when you are available. Thank you, Charles Ludemann 516-801-2955

May 21, 2019

review Always a very nice service experience at Rally. Just one issue this time they forgot to level off the air in the tires and the sensor keeps going off More

by LUKEHAGOPIAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We would like to take the time to apologize for this, please give me a call to discuss this matter further. Thank you, Keith Brodman 516-801-2930

May 21, 2019

Ken is the best It may be a strange statement but it is always a pleasure to have the cars serviced at Rallye. While Ken never rushes me and explains everything I am More

by Decsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Plut
May 22, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Ken went above and beyond to provide you with such excellent assistance. We hope to see you again!

May 21, 2019

Professional and personal We service our cars here because everyone...…. receptionist, service consultant and the people in charge of loaners.....are always interested in offer More

by roaddog49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Vincent, as well as our whole staff, went above and beyond to provide you with such excellent assistance. We hope to see you again!

May 20, 2019

Sprinkler service Fast, pleasant, personal service it is very easy to drop your vehicle off, discuss with your service rep,(Katie Lyons)what needs to be done, then en More

by Mike231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Katie provided you with such excellent assistance. We hope to see you again!

May 20, 2019

Steve Augustine exceeds expectations Steve Augustine consistently enables me to make appointments convenient and explains everything so that it is understood. I rarely have questions. T More

by DRSTEVENMKATZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Steve provided you with such excellent assistance. We hope to see you again in the future!

May 19, 2019

Smoothe!!!! I was greeted in a respectful manner & offered coffee & bagels. My service mgr helped me within 10 min of my arrival. He got my paperwork ready & they More

by DIANEFAHEY27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again in the future!

May 19, 2019

Excellent service Short wait time. Service rep is very professional and polite. She explained the issue clearly. Overall it was a very pleasant experience. Will recomme More

by BRUCE_YUAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Rallye Motors responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again in the future!

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