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Rallye Motors - Service Center

Roslyn, NY

4.7
3,301 Reviews

3,301 Reviews of Rallye Motors - Service Center

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October 21, 2018

Well oiled machine. A pleasure I travel ftom Huntington to purchase my cars from Ralley my sales person is a pleasure and service is second to none I would recommend to anyone on t More

by JDNYL18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Rallye Motors responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate you making the trip to our dealership and we hope to see you again!

October 21, 2018

Perfect The appointment was given to me the day of the call Service was quick and efficient in a very pleasant atmosphere The service rep was knowledgeable More

by STEVEWRUCKERMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gershowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance and we hope to see you again!

October 21, 2018

They are fast and accommodating! They are fast and they give you what you need! Like the loaner car, they give it to you right away without waiting for so long! More

by RHEA612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Katigbak
Oct 22, 2018 -

Rallye Motors responded

Thank you for taking the time to share your positive feedback with us! It is a pleasure to know that our team provided you with such excellent assistance and we hope to see you again!

October 19, 2018

S 550 Rob Carlson was terrific, the entire experience was well coordinated, he resolved all issues. the staff was Very courteous.. when we arrived the staf More

by Mb@burnsrealtydev.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Rallye Motors responded

Thank you for taking the time to leave this thoughtful review. We're happy to hear that Rob was so terrific during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

October 18, 2018

Unhappy customer I have a s450 4 months old and can’t use my trunk with no sight of it being fixed. Mercedes no of the problem but doesn’t no how to fix it so my feeli More

by SHARONLOBEL
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Alpy
Oct 19, 2018 -

Rallye Motors responded

We're very sorry to hear that you are unhappy with your recent service visit. The problem that your vehicle is currently having is a product issue associated with Mercedes Benz and unfortunately, we are unable to repair this issue at the moment. We understand your frustration and we apologize. If you would like to further discuss this matter with our service department, please give us a call at 516-473-0791. You can also reach out to Mercedes-Benz customer service at 1-800-FOR-MERC, as they may be able to assist you with this issue.

October 17, 2018

good service , answer me all my question . give me good idea . faster ,teach me how to care the tire and how long I need to service . More

by JUTAODENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Rallye Motors responded

Thank you for sharing your positive service experience with us!

October 15, 2018

Remote starter Rob is a great service advisor. Gave me daily updates over 2 weeks. I will always request him Mbrac was disappointing. Promised to call me back I a More

by JERRYSAMUELS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Rallye Motors responded

Thank you for taking the time to share your feedback with us! We are happy to hear that Rob provided you with such excellent assistance, however, we are sorry to hear that your whole experience was not ideal. Please give us a call at 516-473-0793 to discuss your experience in further detail.

October 15, 2018

Consistent and caring service and sales The service process was seamless - which is what I always expect and get from Rallye. I would and always do recommend Rallye Mercedes to anyone who is More

by PoppaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Rallye Motors responded

Thank you for taking the time to share your review and recommendation with us! It is a pleasure to know that our service team always provides you with such excellent assistance and we hope to see you again in the future!

October 15, 2018

Service was terrific. The service adviser is always knowledgeable and helpful for my needs.I have dealt with several dealerships over the years and Rallye service is the mo More

by MARVIN2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gershowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Rallye Motors responded

Thank you for taking the time to share your review with us! It is a pleasure to know that our service team provided you with such excellent assistance and we hope to see you again!

October 14, 2018

Excellent Service with class. Steven Augustine is incredible. Wether by appointment or walk in this Service dealer provides prompt care. Always a pleasure going More

by KALPESHAMINMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Rallye Motors responded

Thank you for sharing your positive review with us! We are happy to know that Steven provided you with such excellent assistance and we hope you are loving your Mercedes-Benz!

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