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Rallye Motors - Service Center

Roslyn, NY

4.7
3,324 Reviews

3,324 Reviews of Rallye Motors - Service Center

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September 02, 2018

Professional,timely and curtiouse As usual , professional kind and timely . Servicec dept very organized . Well payed out. Staff helpful and kind. Car was in good order, always felt ad More

by CDASILVA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Myung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Rallye Motors responded

Thank you for taking the time to share feedback with us! We are delighted to hear that Jimmy and Stephen were helpful and accommodating.

September 02, 2018

a day in a mercedes since my smart car was in for a recall repair for the day i was given a loaner car of a Mercedes. This had no cost and this time when i got my smart More

by v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Rallye Motors responded

We're happy that you were provided with excellent service at our dealership!

September 02, 2018

Excellent service and friendly atmosphere. Very impressed with the speed of service and their communication to keep you informed on the progress of the servic More

by KENNYBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Alpy
Sep 06, 2018 -

Rallye Motors responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations from start to finish!

August 31, 2018

excellent service i had a flat at 6.00 pm on the day before i was to drive to florida. the service dept was still open and i was able to depart by 10:00 am the morning More

by PHYLLIS9812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alpy
Sep 06, 2018 -

Rallye Motors responded

Thank you, Phyllis. The people in our service department are well trained and very experienced with Mercedes-Benz vehicles. We do what we can to make sure you and your car are back on the road as quickly as possible.

August 30, 2018

Tire blowout on highway Excellent attentive and fast sevice. Ken was terrific and really worked hard to get me out as soon as possible. He was very sympathetic to my needs. More

by LSPLOTNICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2018 -

Rallye Motors responded

We're happy that you were provided with excellent service. We look forward to working with you again in the future!

August 29, 2018

Great service dept. I went there with a recall, as soon as i went in they treated me great , they even gave me a loner car. If and when i decide to buy another car . I wi More

by MACHADO11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Receptionist at front was great to. , Andrew Katigbak
Sep 06, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

August 29, 2018

hesitation in transmission service gave it a full inspection of my complaints and were able to solve the issue. I always receive a loaner car and appreciate the service More

by RASJ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob is awesome....(they've all been great), Tom Walton
Sep 06, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Motors. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

August 28, 2018

Great staff, timely repairs, no issues! Everyone here, especially Robert and Jay, are great to talk to and handle everything with professionalism and courtesy. Highly recommend using Rallye More

by BACIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Johanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We look forward to working together with you again in the future!

August 28, 2018

Great Staff, and Excellent Service! Taking my car to Rallye Motors for servicing on my vehicle was completely effortless. I dropped my car off and my loaner was waiting and I was on my w More

by RAP2THEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Motors. Our desire is to exceed all of your expectations in fulfilling your automotive needs!

August 28, 2018

Ken is the best I took the car to Manhattan dealership first. But I decided to let Ken take care of it. Because he has done great job before. I trust him. More

by MOSA1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Rallye Motors responded

We are honored that you have made Rallye Motors your Mercedes-Benz destination. We hope to see you again!

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