Rallye Motors - Service Center

Broken shock Work was done right the first time, I understood the problem and the price was no surprise. The service staff gives you confidence they are there to Work was done right the first time, I understood the problem and the price was no surprise. The service staff gives you confidence they are there to help you. More

Good service, attention to details. This is my fourth lesse with this dealership. i choose them because i always had any issues when i visit the service department. It's quite easy to ob This is my fourth lesse with this dealership. i choose them because i always had any issues when i visit the service department. It's quite easy to obtain an appointment and my service manager was always pleasant to work with. More

Yearly check-up (B service) and inspection When I arrived at the service center, I was greeted with a smile. I was given time to take things I needed from my car. Ken Vachris, my service repres When I arrived at the service center, I was greeted with a smile. I was given time to take things I needed from my car. Ken Vachris, my service representative, took care of everything from the minute I walked into the service center until I signed for a loaner car. The gentleman who brought me the car, took the time to show me anything I needed to know before I drove out. Ken texted me when my car was ready. He texted the bill and payment portal. I chose to pay at the service center when I returned the loaner car. Ken took care of everything. He reviewed the bill and took my payment. He walked me out where my car was already waiting for me. Ken has been my service representative since 2000, when I purchased my first Mercedes-Benz. I give him 5 stars for his exemplary service for all these years. More

Frenly people good service I be going to RALLYE To bay new cars and services them more than 20 years . The personnel both in sales and service they know what they doing I be going to RALLYE To bay new cars and services them more than 20 years . The personnel both in sales and service they know what they doing More

Rallye Motors Service. The people handling our car and us where very professional, informative and gave us great customer service. Very Efficient Service; Great Customer Car The people handling our car and us where very professional, informative and gave us great customer service. Very Efficient Service; Great Customer Care; Very Attentive to needs; Detailed explanation of service; Very Accommodating; More

Service experience I cannot say how happy and pleased I am each and every time I visit the service department. Especially thanks to Rob Carlson who always takes his time I cannot say how happy and pleased I am each and every time I visit the service department. Especially thanks to Rob Carlson who always takes his time to make sure all my concerns are addressed. More

Tire and Wheel insurance claim The dealership handled the repair of my wheels and 1 new tire. The experience was fantastic. Timely and quality work. John was a pleasure to work w The dealership handled the repair of my wheels and 1 new tire. The experience was fantastic. Timely and quality work. John was a pleasure to work with. Responded to my texts and delivered the car by the time he promised. More

Quality customer service Our vehicle shut down when entering our driveway due to a mysterious electrical issue. Adding to the challenge, I was out of town on business. I phone Our vehicle shut down when entering our driveway due to a mysterious electrical issue. Adding to the challenge, I was out of town on business. I phoned our assigned service manager who in turned spoke with my wife and arranged to have the car towed to Rallye for a complete inspection. The service department quickly diagnosed the issue, then performed a very detailed and through inspection to ensure there are no other problems. More

Service Always a pleasant experience the staff and facility is always a great experience. Rob and Lou are wonderful and knowledgeable in their respective are Always a pleasant experience the staff and facility is always a great experience. Rob and Lou are wonderful and knowledgeable in their respective areas Thank u More

Awesome service! We got a flat tire nearby and found Rallye... they gave us a loaner and we went to have a quick lunch nearby... and by the time we returned the car wa We got a flat tire nearby and found Rallye... they gave us a loaner and we went to have a quick lunch nearby... and by the time we returned the car was ready! More