Rallye Motors - Service Center

Quick and Efficient I am confident when I bring my vehicle in for inspection, maintenance or repair I will have quality work done and great service. Lisa Chea is my go to I am confident when I bring my vehicle in for inspection, maintenance or repair I will have quality work done and great service. Lisa Chea is my go to when I need to schedule an appointment and have questions. I know she will make sure the work is done and I will not wait long to get service. This is the third vehicle I have purchased from Rallye Motors and one of the big reasons why I have returned besides the quality of the vehicle, is the service. In the past I would avoid the dealer service centers but that mindset has changed and I am grateful that it is one less thing to be concerned about. More

Very satisfied with the service. I was very satisfied with all areas of service from making the appointment to the return of the car. The receptionist is plesent and friendly. The ser I was very satisfied with all areas of service from making the appointment to the return of the car. The receptionist is plesent and friendly. The service representatives have always made me feel like they were their to handle all my issues to my satisfaction. More

Overall a good experience Personal and professional details about the service. Ken Vacchris has been my service agent for many years now and I always feel taken care of. Personal and professional details about the service. Ken Vacchris has been my service agent for many years now and I always feel taken care of. More

oil change and regular service, replaced front passenger tir all work completed to my satisfaction, done according to what we discussed and at a fair price. Vincent is knowledgeable and keeps me updated if there all work completed to my satisfaction, done according to what we discussed and at a fair price. Vincent is knowledgeable and keeps me updated if there is anything wrong with the car. More

unsatisfied I had purchased my vehicle at a different dealer but utilize Rallye for geographical convenience. I have been serviced at rallye at least 5x and have I had purchased my vehicle at a different dealer but utilize Rallye for geographical convenience. I have been serviced at rallye at least 5x and have never left w/out being told that my car requires additional work, at a significant cost, which was unanticipated upon arrival. while i understand that this can validly occur on occasion it is difficult to accept it validly occurs each and every time I bring the car in. insult to injury, the quarters I keep in the ashtray for parking meters were gone following my last visit, not a huge deal, and THAT had never happened before. as HELMS brothers routinely sends service discount notifications that rallye does not, I will be visiting HELMS for my next service More

Great service! This was the first time at this dealership so I didn't know what to expect. I was very pleased with the entire experience! Everyone was friendly and This was the first time at this dealership so I didn't know what to expect. I was very pleased with the entire experience! Everyone was friendly and professional. More

Experts can not find the issue with my stereo I have an issue with my stereo from factory and though I have taken it in five times, . One tech even found an issue and went ahead and supposedly cha I have an issue with my stereo from factory and though I have taken it in five times, . One tech even found an issue and went ahead and supposedly changed the speaker on the dashboard. However it continues to be crackly, muffled and frankly a crappy sound. This last time I took it in with the same issue, but alas he is no longer there, so I can not follow up. But they keep my car for days and can not find anything and when I pick it up the speaker system or stereo continue to sound like cheap Pinto speakers. Service techs are very nice but... nice does not fix the issue from factory. I finally lost my patience and you know I have to say I feel that because I am a woman it is of no consequence. Sorry but this happens all too often and I frankly did not expect it from such a company. So for that reason my next car may not even be a Mercedes at all, since also their GPS is one of the worst I have ever seen. More

Great From start to finish....the ease of making appointments for service and getting a loaner car. Everyone at this dealership is very helpful and friendly From start to finish....the ease of making appointments for service and getting a loaner car. Everyone at this dealership is very helpful and friendly. More

The service writer was amazing and answered all issues with I have been a customer for many years and never left without all work being complete and satisfied. I have bought numerous cars from the dealership a I have been a customer for many years and never left without all work being complete and satisfied. I have bought numerous cars from the dealership and have always been treated with the utmost respect. Rob Carlson is knowledgeable and looks out for the customer. More