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Rallye Motors - Service Center

Roslyn, NY

4.7
3,339 Reviews

3,339 Reviews of Rallye Motors - Service Center

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October 21, 2024

Rob is the most caring, thorough, detailed, & nicest car dealer employee that I have ever worked with since I have been driving, & that's almost 60 years! More

by NYEYEDOC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Rallye Motors responded

Thank you so much for sharing your experience! We're thrilled to hear such high praise for Rob. His dedication to providing a caring and thorough experience truly sets him apart, and it’s wonderful to know that his efforts resonated with you. After nearly 60 years of driving, your trust and satisfaction mean the world to us. We’re proud to have Rob on our team, and we appreciate your recognition of his exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out!

October 21, 2024

Always an awesome experience! Lisa is exceptional ! Staff are extra nice from the reception to the valet attendants. JLo is always prompt on pickups and drop offs. I would highly More

by MARSANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Rallye Motors responded

Thank you for your fantastic review! We’re thrilled to hear you consistently have such a great experience with Lisa and our team. Your kind words about our staff and service mean a lot to us. We look forward to welcoming you back for your next visit!

October 20, 2024

I think your service is very nice I am satisfied and I trust you very much More

by 767402267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and that you trust us. Your support means a lot to us, and we look forward to serving you again!

October 20, 2024

Rallye provides excellent customer service. Easy to schedule an appointment and pick up. Provided periodic updates. More

by domleo227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Rallye Motors responded

Thank you for your positive feedback! We’re delighted to hear that you had an excellent experience with our customer service. We strive to make scheduling and communication as easy as possible, and it’s great to know we met your expectations. We look forward to serving you again!

October 20, 2024

Very bad customer service and not advice properly to clinte please avoid this place thanks More

by Ricky ghotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Valle
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

What else to say. Kenny is best of the best. Rallye. Just give him an award !! More

by Dr. CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Rallye Motors responded

Thank you for the amazing shout-out! We're so glad to hear that Kenny provided you with top-notch service. He truly deserves all the recognition! We appreciate your support and look forward to seeing you again at Rallye!

October 17, 2024

Patrick is a pleasure to work with. He and Rallye provide top notch, professional and courteous service. You do “get what you pay for” at Rallye. More

by robert.soltz.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Verderosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Patrick and the Rallye team provided you with top-notch service. We take pride in our professionalism and are glad you noticed! We appreciate your support and look forward to serving you again!

October 16, 2024

excellent service. Kenny Vachris, my service manager is the best! I appreciate the communication and the use of a loner car. Everyone I meet in the service dept is prof More

by MINDYNELKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Rallye Motors responded

Thank you for the fantastic review! We're so glad to hear that Kenny and our service team provided you with excellent communication and support. Your satisfaction means a lot to us, and we look forward to serving you again!

October 16, 2024

I called service department to see if my vehicle was serviced for a coolant light bulletin. No records were found. Suggested I check the car fax. I informed service, I never received a car fax. Service More

by glynnrichard01
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Chea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harez Fedaie
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

ROSLYN MERCEDES, I’m extremely disappointed, I came here for basic warranty service not only I was expecting them to fix it but they F*** the car up, I’m in manhattan of Mercedes who showed me the all the i More

by bb_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Seegolam
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