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3,426 Reviews of Rallye Motors - Service Center
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August 08, 2025
Excellent service. The staff was most helpful in expediting my service request.The service was performed in an expeditious fashion. The staff was most helpful in expediting my service request.The service was performed in an expeditious fashion. More
by SOTERMD
Verified CustomerEmployees Worked With
August 08, 2025
Then Rallye Service Department is excellent. Everyone is considerate, helpful, knowledgeable, and courteous. My advisor, Rob Carlson, is the best of bunch. Rallye service is the best part of t Everyone is considerate, helpful, knowledgeable, and courteous. My advisor, Rob Carlson, is the best of bunch. Rallye service is the best part of the entire Mercedes ownership experience. More
by PPETERS944
Employees Worked With
August 07, 2025
Overall I’m happy with service here, but I did question my last 70,000 mile service performed by the technician and have questioned if the particular service actually being done in full retrospect. my last 70,000 mile service performed by the technician and have questioned if the particular service actually being done in full retrospect. More
by JIMMYLEODIS
Employees Worked With
August 07, 2025
This was my first visit to service my Mercedes. Stephen was very helpful in explaining the process. He was professional, friendly and easy to work with. Thank you! Stephen was very helpful in explaining the process. He was professional, friendly and easy to work with. Thank you! More
by EMACBOYS3
Employees Worked With
August 06, 2025
Service kept kept me informed every step of the way. . great service rep. MB should be proud of service dept . great service rep. MB should be proud of service dept More
by jeffbeck516
Employees Worked With
August 06, 2025
Excellent service department. Response is very quick. Entire service team is great. Loaner cars always available Response is very quick. Entire service team is great. Loaner cars always available More
by joe
Employees Worked With
August 03, 2025
Ken was extremely helpful regarding my service requirements. In addition he was informative, cooperative, courteous and patient. requirements. In addition he was informative, cooperative, courteous and patient. More
by SMB1944
Employees Worked With
August 03, 2025
I brought my nearly new Sprinter (under 6,000 miles) in for a battery issue. The starter battery was visibly swollen, overheating, and wouldn’t hold a charge. Multiple independent diagnostics confirmed it for a battery issue. The starter battery was visibly swollen, overheating, and wouldn’t hold a charge. Multiple independent diagnostics confirmed it needed replacement. Despite all this, the dealership denied my warranty claim based solely on a software check (Xentry), without following Mercedes-Benz’s own documented visual inspection procedure. Even worse, the service advisor ignored multiple follow-up emails. Days later, Mercedes' own app flagged the battery again as critically low—proving the issue I brought to them. This isn’t just poor service; it’s unsafe and unacceptable. More
by LiMSport
Employees Worked With
August 03, 2025
service and accommodations are the best. the receptionist was exceptional/ very very helpful...she is the best the receptionist was exceptional/ very very helpful...she is the best More
by PCOLASONO
Employees Worked With
July 31, 2025
I would highly recommend Katie. Her customer service is second to none. She’s engaging and a great asset to Rallye Motors. Her customer service is second to none. She’s engaging and a great asset to Rallye Motors. More
by SBARDSLEY
Employees Worked With
