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Rallye Motors - Service Center

Roslyn, NY

4.7
3,293 Reviews

3,293 Reviews of Rallye Motors - Service Center

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May 27, 2024

Excellent customer service and the dealer explains thoroughly about the job to be completed. Received my car in a timely manner. Thank You !! More

by vaishali430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear you received excellent customer service and thorough explanations about the job. It's great to know your car was ready in a timely manner. We appreciate your support!

May 25, 2024

Timely professional service. Vincent was great. The loaner car was an experience. An EQS. The facility was well maintained More

by ralphbianco517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're delighted to hear about your positive experience at our dealership! It's great to know that Vincent provided excellent service and that you enjoyed the loaner car experience with the EQS. We appreciate your business and hope to see you during your next visit!

May 25, 2024

Much improved over the years. Sales and service have been very helpful. And serviyte wait is also much better. More

by edemark133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We’re thrilled to hear about your positive experience! It's great to know our sales and service teams have been helpful and that the wait times have improved. Thank you for your feedback!

May 25, 2024

Very professional and responsive. Rob Carlson is excelllent in responding to your needs. Great service. More

by Michelew2163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're delighted to hear about your great experience with Rob Carlson! His professionalism and responsiveness truly make a difference. Thank you for your feedback!

May 25, 2024

The service at Rallye is excellent from the moment I walked in Ken greeted me at the front desk. He listen to the situation I had going on with my car. He took the time out to go over every single detai More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're thrilled to hear about your excellent service experience at Rallye Motors with Ken! It's great to know that he provided thorough and informative service, keeping you informed every step of the way. We appreciate your kind words and look forward to helping you again with any future needs.

May 25, 2024

Very friendly and customer services is great they try to helping with everything you need More

by SETRUPIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're glad to hear you had a great experience with our friendly team and excellent customer service. Thank you for your kind words! We're here to help with anything you need.

May 25, 2024

Rob is an excellent service provider, who listened to his clients and addresses their concerns and explains in detail what can and cannot be done for their vehicle, More

by PCN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're thrilled to hear about your positive experience with Rob! His attentiveness and clear communication are invaluable in providing excellent service. Thank you for sharing!

May 25, 2024

Katie Lyons is the best. She is always so helpfull. and knowledgeable. It is a pleasure working with her. More

by IRISWAGMAN
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Rallye Motors responded

We're delighted to hear about your great experience with Katie Lyons! Her helpfulness and knowledge truly make working with her a pleasure. Thank you for sharing your feedback!

May 25, 2024

I got my car home after being in service 4 days only to find I still have the same due. I now have to bring it back in again. More

by joelhgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Rallye Motors responded

We apologize for the inconvenience and frustration this has caused you. Please bring your car back in, and we will make it a priority to resolve the issue promptly. Thank you for your patience and understanding.

May 25, 2024

I have known Vince for over 10 years. He always goes above and beyond and makes the entire experience a pleasure. He is engaging, extremely helpful and always available to help me (and More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent LaRosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Rallye Motors responded

That's wonderful to hear! Vince is indeed a valuable member of our team, and we're thrilled that he consistently provides exceptional service. We appreciate your loyalty and look forward to many more years of serving you and your family.

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