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Randall Reed's Planet Ford
Humble, TX
2,808 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
January 02, 2024
WOW, Randall Reed your employees in the service department are phenomenal. They work as one unit; the bond is undeniable. They are proficient, efficient, very professional and trustworthy service a department are phenomenal. They work as one unit; the bond is undeniable. They are proficient, efficient, very professional and trustworthy service advisors !!!!!!! VERY busy service department by the way.........Please make sure to increase their pay scale and continue to have monthly appreciation lunches for all........ More
by SHEQUITA.RANDEL
Verified CustomerEmployees Worked With
Danielle I think her name was ........
January 02, 2024
Stewart in Finance was great to work with. it was after closing hours when we got to him. he took his time and did not rush the sale paperwork. it was after closing hours when we got to him. he took his time and did not rush the sale paperwork. More
by Sharksnack
Employees Worked With
January 02, 2024
They did a good job of correcting my concerns in a timely manner. Salesman and finance also didn't try changing any numbers and that was great! manner. Salesman and finance also didn't try changing any numbers and that was great! More
by Leoville505
January 01, 2024
Sales process is very poor. Sales men and finance should be completely done with the verification of info before handing over vehicles to customers.The front desk guy is so arrog Sales men and finance should be completely done with the verification of info before handing over vehicles to customers.The front desk guy is so arrogant and unproffessional in communication to customers.Its all in the used cars dept More
by jideare
Employees Worked With
December 31, 2023
Ken Riley is a great sales person. Very Helpful and knowledgeable. I feel the finance aspect was rushed with not enough time for explanation of costs. Service quality is OK, however Very Helpful and knowledgeable. I feel the finance aspect was rushed with not enough time for explanation of costs. Service quality is OK, however it is almost impossible to reach a service adviser via phone or email. More
by jbhall195p
Employees Worked With
December 31, 2023
The Quick Lane side always gets me together. I came in last min. To have my car looked at for a road trip and they were able to accommodate me. For that I thank them. I came in last min. To have my car looked at for a road trip and they were able to accommodate me. For that I thank them. More
by hmossturner
December 30, 2023
Good customer service everyone really helpful I wish I can by more vehicles from dealership. can by more vehicles from dealership. More
by JALALALI0366
December 29, 2023
Awesome salesman Richard He made things easy. He did not try and rip us off He did not try and rip us off More
by KIM67
Employees Worked With
Other Employees :
Richard Benetiz, Michael Grissom
