Randall Reed's Planet Ford

My service writer Cj did an excellent job. I'm pleased with my service...And experience! I'm pleased with my service...And experience! More

Terrific experience in a low pressure sales environment. The dealership was highly competitive and our purchase was hassle free. I would highly recommend Randall Reed Planet Ford. The dealership was highly competitive and our purchase was hassle free. I would highly recommend Randall Reed Planet Ford. More

Again everyone was eagar to help. Husband got what he wanted. thank you Andrea M. She gets 5 Stars from us. Husband got what he wanted. thank you Andrea M. She gets 5 Stars from us. More

The dealership made buying easy. The great salesman and easy to work with finance team made my buying experience joyful The great salesman and easy to work with finance team made my buying experience joyful More

Our recent in experience in purchasing a vehicle was very pleasant. I appreciate the high level of communication from the point of my online inquiry to the completion of purchase. pleasant. I appreciate the high level of communication from the point of my online inquiry to the completion of purchase. More

In for 60k maintenance on my Ranger. Service advisor pushed $1500 worth of services and claimed recommended by Ford. Reviewed maintenance schedule on Ford website not finding a majorit Service advisor pushed $1500 worth of services and claimed recommended by Ford. Reviewed maintenance schedule on Ford website not finding a majority of the high cost work such as drain and replace transmission and rear differential fluids, etc. Followed up with Ford directly and confirmed these expensive services are not on the 60k service schedule. This dealer is up selling expensive services and misrepresenting that they are recommended by Ford. If the dealer wants to up sell these services they should state the DEALER recommends and NOT Ford. The Ford recommended service cost me $115 with my coupon. Wow- $115 vs $1500!!! This dealer is dishonest and inexperienced clients are getting ripped off. You can’t rely on these service advisors to be honest. They even tried to claim the additional services were due to “severe climate location”. Ford’s service schedule for 60k miles severe service also did not include these high cost services. Can’t say I did not get a good and fairly quick oil change, tire rotation and general inspection per the Ford maintenance schedule (which is what I would only agree to). Be a cautious and informed consumer before you deal with Randall Reed Ford or probably most Ford dealerships. I feel sorry for inexperienced or elderly clients that don’t have $1500 to spend but are scared or conned into unnecessary and expensive services that are 10 times more expensive than what is basically required. More

Excelente servicio 👍 Muy amable el personal Su atención al cliente es muy buena 👌 Muy recomendable atención al cliente es muy buena 👌 Muy recomendable More

Darren Urie did a great job in all aspects of the transaction. Kevin McKinnon did a great job in finding all available options I requested. transaction. Kevin McKinnon did a great job in finding all available options I requested. More

Andrea was extremely helpful and professional. In my opinion she is an asset to Planet Ford In my opinion she is an asset to Planet Ford More

Very friendly. Tried to give the best deal that he could find. Gave me several options I would recommend to other customers Tried to give the best deal that he could find. Gave me several options I would recommend to other customers More