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Randall Reed's Planet Ford
Humble, TX
3,579 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,579 reviews
Verified Customer
October 28, 2026
Unfortunately took 2 months for my vehicle to to inspect tech said it was two problems after the fix he then says my transmission is stuck in 5th gear it will cost 7 grand to fix not the first diagnostic r tech said it was two problems after the fix he then says my transmission is stuck in 5th gear it will cost 7 grand to fix not the first diagnostic report I got the service coordinator great wish they had techs that new there work more be for Misleading clients. More
by jjjimenez7736
Employees Worked With
October 25, 2026
Alex was an outstanding Sales Pro for your dealership and was an excellent advisor for me. I will be back soon. You should promote Alex was an excellent advisor for me. I will be back soon. You should promote Alex More
by Larry W
October 25, 2026
Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed. Very helpful and professional will always keep me informed if anything needs to be service? help customers. I highly recommend Randall Reed. Very helpful and professional will always keep me informed if anything needs to be service? More
by MACHETEKILLERZ23
Employees Worked With
Joseph Faul
October 23, 2026
Johnathan Jacques was great to work with. Very competent and quick to respond. Drove the car to us in Corpus Christi. Very happy. Just waiting for our registration sticker to get maile Very competent and quick to respond. Drove the car to us in Corpus Christi. Very happy. Just waiting for our registration sticker to get mailed to us. More
by jamesg8
Employees Worked With
Johnathan Jacques
October 21, 2026
Always a pleasure doing business with you. The entire team is amazing and I always appreciate the job that they do. The entire team is amazing and I always appreciate the job that they do. More
by CASARES96
Employees Worked With
Other Employees :
GM Mark is absolutely amazing and always looks out for his customers. Markell Henry was the best salesman I could have possibly asked for.
October 20, 2026
Excellent service and I love how the technicians took care of My Car and I would definitely bring My Car back care of My Car and I would definitely bring My Car back More
by MARQUISOWENS982
Employees Worked With
October 18, 2026
Overall I was very pleased with my salesperson, Ryan- he was quick to respond to my every question and concern. Everyone there was pleasant to deal with. After a month I'm still waiting on my windshield st was quick to respond to my every question and concern. Everyone there was pleasant to deal with. After a month I'm still waiting on my windshield sticker, but I don't think that's the dealership's fault. I would recommend Randall Reed Planet Ford. James Colburn More
by sgt.monk
Employees Worked With
Ryan
October 18, 2026
Took my vehicle for warranty maintenance three times and they only got to fix it at the third or maybe fourth occassion. My vehicle was scratch twice and they did not fix it. they only got to fix it at the third or maybe fourth occassion. My vehicle was scratch twice and they did not fix it. More
by a.bauzo
Employees Worked With
All service advisor since concerns were not fully addressed
