Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very helpful and professional thank everyone that was involved for helping and making it happen especially your salesman Hector Coronado he went out of his way to help me make sure everything went the ri involved for helping and making it happen especially your salesman Hector Coronado he went out of his way to help me make sure everything went the right way so thank everyone for me to get the truck that I wanted appreciate it very much More
Professional, easy to schedule, easy to drop off, great communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled timeline. Thank you More
The service department was amazing like always. We called them up to get our oil changed and see if we needed some of the recalls that had been mentioned. Instead of having to come into the dealers We called them up to get our oil changed and see if we needed some of the recalls that had been mentioned. Instead of having to come into the dealership they sent a technician straight to our house and did everything there for us. It was so smooth and easy!! More
Joseph at quick lane is fantastic and the service is great, check it out for yourself you won't be disappointed great, check it out for yourself you won't be disappointed More
Best experience in purchasing a new vehicle. This dealership is full of professionals that do the right thing for the customer. I went in without any hope or expectations but they made my dream This dealership is full of professionals that do the right thing for the customer. I went in without any hope or expectations but they made my dream come reality. Salesman Hector is such a delightful person to work with. He listened to my concerns and got me the pricing i was looking for. He also worked hard and got me a very good value for my trade in vehicle which i was very happy and surprised. I enjoyed and liked that this dealership does not overwhelm the customer. I only dealt with Hector from the moment i walked in all the way until we agreed on a price and then moved to financing. At no point was there anyone from upper management coming by to pressure me at all which I really liked and noticed as this makes a huge difference. Thank you Hector for this wonderful experience in purchasing my Ford Maverick. More
Overall, I had a good experience. However, I believe the Service Team could improve its communication with customers by providing more timely and proactive updates throughout the serv However, I believe the Service Team could improve its communication with customers by providing more timely and proactive updates throughout the service process. Customers should not have to initiate calls to the Service Department to find out the status of their service. Consistent communication and regular updates would create a better customer experience and ensure customers feel informed and valued. More


