Randall Reed's Planet Ford

The Amazing Ken ! Thanks Ken for taking care of my new car. You always took the time to. She sure I was 100% satisfied. When I had to go to work that day, you made su Thanks Ken for taking care of my new car. You always took the time to. She sure I was 100% satisfied. When I had to go to work that day, you made sure I was able to get there on time. Since I work for an airline, I cannot be late. I remember you for the little things. I remember you coming in to the food area and get your can of DR. Pepper on ice. Funny huh? I am a life long customer and friend. LeRoy Stewart More

Ford Escape 2017 Trey was a great salesman. He answered all of our questions and catered to our needs. He understood what we wanted and did what was necessary to mak Trey was a great salesman. He answered all of our questions and catered to our needs. He understood what we wanted and did what was necessary to make it happen. We left with a great automobile. 🤗 More

Great! Helped me get into a brand new car at a fair price even though I was upside down a couple thousand in my trade in. Thanks! Helped me get into a brand new car at a fair price even though I was upside down a couple thousand in my trade in. Thanks! More

Wonderful Ken helped us out with everything and making it so easy to find the right vehicle we were looking for. I tell all my friends. Ken helped us out with everything and making it so easy to find the right vehicle we were looking for. I tell all my friends. More

New Explorer Ken Riley was excellent to deal with. He was able to locate the vehicle I wanted and have it available next day. My husband and I love our new Explore Ken Riley was excellent to deal with. He was able to locate the vehicle I wanted and have it available next day. My husband and I love our new Explorer and highly recommend Ken and Planet Ford to anyone looking for a new car. More

Randall Reed. Awesome dealership My husband and I bought our new 2016 platinum F150 a month ago from Mr Ken Riley! He was very helpful and very nice. He is defiantly a salesman that y My husband and I bought our new 2016 platinum F150 a month ago from Mr Ken Riley! He was very helpful and very nice. He is defiantly a salesman that you would want to help you out. Super guy! Also your finance guy Stuart was awesome as well. He actually was our first salesman for the 2 other F150's we have purchased from Randall Reed. Great team! Bill and Paula. More

Great Experience buying The Truck I wanted I had a great experience buying my new F-150 at Planet Ford. Ken was my sales representative and he was truly outstanding. The whole experience wa I had a great experience buying my new F-150 at Planet Ford. Ken was my sales representative and he was truly outstanding. The whole experience was less than 2 hours! They have and sell a lot of trucks here, so go see them if you need a new truck. More

Completely unprofessional Never had an experience at a dealership this bad. The sales manager Daniel F. and the GM Scott are completely and totally unprofessional. Very close Never had an experience at a dealership this bad. The sales manager Daniel F. and the GM Scott are completely and totally unprofessional. Very close to a bait and switch incident. We went to this dealership to see if a lease was an option to get out of a negative equity situation in our current vehicle. They told they would not be able to get us to where we needed to be, and that was fine. We left, and no problem. About an hour later we received a call that they could get us within $50 of where we wanted our monthly payments on a lease. We decided to do the deal. We picked up our 1 and 3 year old, and headed the hour back. We agreed to the price, and signed papers for them to take ownership of our current vehicle, and proceeded to move our possessions over to what we thought was our new car. After about an hour, and being informed that they had 3 other people that wanted the vehicle, We were then approached by a finance person and informed that they had made an error and that in order to get the car at this price, we would have to put $12000 down. We asked to speak to the GM to which we got to speak with Daniel. Daniel mocked my wife when she explained the situation, and laughed that we thought that they should cover some of that cost since they had misrepresented the price to us. He laughed in my wife's face at this. They then told us that we must leave or they would call the cops. The whole time this interaction occurred Scott sat on his butt and did nothing. We made sure to tell several customers about our experience on the way out. We had to get our possessions out of the car we thought we were purchasing, and did not gran everything. We were pulled over by a police officer a couple of miles down the road for causing a scene at the dealership, and leaving some of our trash in the car. If you could give a company negative stars I would. I will never go back to this dealership again. More

Randall Reed's I felt like Ken Riley was really watching out for us and helping us to get what we were looking for. He was very friendly and helpful. I felt like Ken Riley was really watching out for us and helping us to get what we were looking for. He was very friendly and helpful. More