Randall Reed's Planet Ford

Took my vehicle for warranty maintenance three times and they only got to fix it at the third or maybe fourth occassion. My vehicle was scratch twice and they did not fix it. they only got to fix it at the third or maybe fourth occassion. My vehicle was scratch twice and they did not fix it. More

poor communication especially after the purchase I honestly would not recommend my family or friends. honestly would not recommend my family or friends. More

Told me a number, then the next day changed it all up needless to say I purchased somewhere else needless to say I purchased somewhere else More

Very professional and fast. Experience went smooth and the sale representative had my vehicle ready when I got there. We test drove, did paperwork, and I was out the door in les Experience went smooth and the sale representative had my vehicle ready when I got there. We test drove, did paperwork, and I was out the door in less than 2 hours. More

Everything at the dealership was fine. I’ve always had great experience at Randall Reed for the last 30 years. I’ve always had great experience at Randall Reed for the last 30 years. More

Ryan is a great salesman. Great follow thru. Great communicator. This is the second purchase we have made at Randall Reed. This is the second time Ryan Flores has been our sal Great follow thru. Great communicator. This is the second purchase we have made at Randall Reed. This is the second time Ryan Flores has been our salesman, Thanks Ryan More

I was shopping for a used Truck when I found what I wanted here at this dealership . I lit was late but I requested to speak to a salesperson which Rodrigo Herra responded to .He was Very helpful and wanted here at this dealership . I lit was late but I requested to speak to a salesperson which Rodrigo Herra responded to .He was Very helpful and made the process of answering questions and sending pictures of the truck i was looking for nice. He followed back up with me and continued to help me with the process of buying my truck. Loved the service from all (salesman,service,and Finance) More

Received two service recalls on my new vehicle (2024 Explorer Platinum). While no one likes the idea of a recall on their new car, my service provider made it as clean a process for me. They offered Explorer Platinum). While no one likes the idea of a recall on their new car, my service provider made it as clean a process for me. They offered the dealership vehicle home pickup (with return) and kept me informed as the work progressed. My car was picked up on Monday and returned the next day (Tuesday). My vehicle was spotless and I am a very happy customer. More

Service needs help. Having to wait for a loaner and people not wanting to do their job is annoying. I asked if they could look up to see how long the list might be. He s Having to wait for a loaner and people not wanting to do their job is annoying. I asked if they could look up to see how long the list might be. He said he couldn't I needed to call my sales person who helped me before. More

I bought a new Bronco and had a factory defect. Still waiting on paperwork that was ruined from the factory defect. Still waiting on paperwork that was ruined from the factory defect. More