Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
3,439 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,439 reviews
July 13, 2026
I was in and with less than two hours. The salesman was completely in tune with what i wanted to buy. He didn't try sell something that I didn't want. The finance team was good gave me 90 The salesman was completely in tune with what i wanted to buy. He didn't try sell something that I didn't want. The finance team was good gave me 90 days before my first payment was due... More
by roderickbrown6515
Verified CustomerEmployees Worked With
July 13, 2026
Kelli, is always a pleasure to work with and she is the best at taking care of business and goes above and beyond best at taking care of business and goes above and beyond More
by DANNY85
Employees Worked With
July 12, 2026
Courteous and professional customer representatives in the Fast Lane department. Work is completed either before or on time. the Fast Lane department. Work is completed either before or on time. More
by jbhall195p
Employees Worked With
July 12, 2026
The repairs that were scheduled on my F450 Dually truck were completed satisfactorily. When my vehicle was delivered the custom center cap on the front wheel was missing. I informed the Dealership, includi were completed satisfactorily. When my vehicle was delivered the custom center cap on the front wheel was missing. I informed the Dealership, including photos and cost of replacement and after 3 weeks I have yet to receive a response. More
by KGEIMAN1959
Employees Worked With
Rodney
July 11, 2026
All employees were professional, friendly, and helpful with our purchase of our mew Ford Explore . We would most definitely buy here again. with our purchase of our mew Ford Explore . We would most definitely buy here again. More
by PH
Employees Worked With
Other Employees :
Henry was our Sales Person and The young man you show you the ins and out of the vehicle I can not remember his name both 5 stars
July 11, 2026
Brought my 2017 truck in for recall. Used their car while mine being repaired. Had great service and great replacement. No problems encountered. Also had truck put on diagnostic mach Used their car while mine being repaired. Had great service and great replacement. No problems encountered. Also had truck put on diagnostic machine to see if need other repairs. Ford truck has been a dream. Would not buy anything but a Ford. Love my baby. More
by debbie92852
Employees Worked With
Tim
July 09, 2026
Sussie and Martin are amazing! Second time buying at Randall Reed. Top tier customer service Second time buying at Randall Reed. Top tier customer service More
by orozco.lis10
July 08, 2026
Good customer service and sales group is very helpful. Sales group took care of the new vehicle and their technical dept was very helpful. Sales group took care of the new vehicle and their technical dept was very helpful. More
by PrunedaRolando
July 07, 2026
Oliver the salesman was great! The sales mgr almost messed up the sale by changing the price at paper signing and I live 1.5 hrs away. I received a call two days later and they agr The sales mgr almost messed up the sale by changing the price at paper signing and I live 1.5 hrs away. I received a call two days later and they agreed to our original price and agreed to deliver the truck so it turned out ok. More
by CLINTPELTIERCUSTOMHOMES
