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Randall Reed's Planet Ford
Humble, TX
3,553 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,553 reviews
September 29, 2026
I was lied to 3 times. The worst customer relations I’ve ever seen! They refuse to return my call! They promised to void the contract but lied about that too!! The worst customer relations I’ve ever seen! They refuse to return my call! They promised to void the contract but lied about that too!! More
by CHRIS_MUSIC2020
Verified CustomerEmployees Worked With
Hector and Chavon.. GM
September 29, 2026
The sales constant Pamela Cutaia was a pleasure to work with. She was very patient and helped us look for the truck we wanted to purchase. We have purchased a couple of vehicles from the same dealership. with. She was very patient and helped us look for the truck we wanted to purchase. We have purchased a couple of vehicles from the same dealership. More
by CLUNAADAME2026
Employees Worked With
Pamela Cutaia
September 28, 2026
Always great customer service. Friendly and efficient staff, quick repairs and comfy waiting area in the cafe Friendly and efficient staff, quick repairs and comfy waiting area in the cafe More
by MGBUTLER1993
September 28, 2026
Shane, Rodney,Jose, and all the Service department is always very attentive. Thank y'all 🙏 always very attentive. Thank y'all 🙏 More
by YROBERTSON873
Employees Worked With
Other Employees :
Shane, Rodney, Jose and the other handsome guy 😍
September 27, 2026
I bought a truck about two and a half months ago, and the catalytic converters have already failed. They’re telling me it’s going to cost $5,000 to repair because the warranty doesn’t cover it. catalytic converters have already failed. They’re telling me it’s going to cost $5,000 to repair because the warranty doesn’t cover it. More
by alberto.mtz93
Employees Worked With
September 27, 2026
Our salesman, Oliver, was very courteous and attentive. He followed through with everything he stated, which is refreshing when dealing with car sales. I would highly recommend him. I was not happy with He followed through with everything he stated, which is refreshing when dealing with car sales. I would highly recommend him. I was not happy with the pricing & how it is marketed online versus actual pricing in the dealership. Specifically in regards to promotional discounts & interest rates. It feels like false advertisement just to get you into the dealership. Do better Ford because the salespeople are stuck in the middle & have to deal with the upset customers! More
by E.shull
Employees Worked With
Oliver Francisco
September 26, 2026
I traded my vehicle with best trade in value for 2026 F150 TREMOR, the buying experience with REY is amazing, this vehicle is my second purchase from Randall Reeds planet Ford, I will be happy to continu F150 TREMOR, the buying experience with REY is amazing, this vehicle is my second purchase from Randall Reeds planet Ford, I will be happy to continue to make my future car purchase with them. More
by osomax713
Employees Worked With
Rey Calederon
September 26, 2026
Porter Quick Lane service is always extremely good. The service team is always friendly and cooperative. The service team is always friendly and cooperative. More
by ADAMSJJJR69
Employees Worked With
