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Randall Reed's Planet Ford
Humble, TX
3,121 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,121 reviews
October 27, 2025
No customer loyalty at all. My F150 King Ranch (purchased new from Planet Ford) sat in their shop for two weeks before they even diagnosed the issue, which should have been a n My F150 King Ranch (purchased new from Planet Ford) sat in their shop for two weeks before they even diagnosed the issue, which should have been a no-brainer since it kept throwing codes to my Ford App. I basically just had to keep calling the service manager repeatedly to get it fixed. More
by JEFFE3263
Verified CustomerEmployees Worked With
Not listed
October 27, 2025
Amanda is always on top of her business, very attentive and responsive! Give her a raise! and responsive! Give her a raise! More
by msnapp
Employees Worked With
October 25, 2025
I love the service guy Mr. J S. He very good and the worked very hard to get the job done. He called evey week until the scheduling happen for me. J S. He very good and the worked very hard to get the job done. He called evey week until the scheduling happen for me. More
by TRACEBAR1
Employees Worked With
Jeff S.
October 23, 2025
Very good service, honest and straightforward. Was willing to work with me and had the car I wanted. Thank you. Was willing to work with me and had the car I wanted. Thank you. More
by LMMURATTA
Employees Worked With
October 21, 2025
They worked diligently with my Husband and I. The process was pretty good. Very professional. The process was pretty good. Very professional. More
by MW
Employees Worked With
October 20, 2025
My experience with this dealership is probably the worst I’ve experienced at any dealer. I was talking to them about making a trade on my truck for a used f-250. Thing was loaded out and after talking for a I’ve experienced at any dealer. I was talking to them about making a trade on my truck for a used f-250. Thing was loaded out and after talking for a long time, the salesman and I settled a deal. I made a 500$ deposit and told them that the earliest day I could pick up the truck was the following Monday. The deal was made late Saturday evening. I had a doctor appointment that morning in Houston at 10. I had informed them of this appt and told them I would arrive promptly after. After the appt I called the salesman to let him know I was headed that direction and, wouldn’t you know it, they sold MY truck I had a DEPOSIT on right out from under me! Absolute SNAKES! Completely UNTRUSTWORTHY! Dishonest people do not trust them! More
by moreinjonathan
Employees Worked With
Zachary Toomer
