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Randall Reed's Planet Ford
Humble, TX
2,889 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,889 reviews
September 07, 2024
Customer service was great! Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I would be put on a waiting list. A couple weeks went by and the repairs on my vehicle finally got completed and I never heard back on the loaner vehicle. More
by Teresa Ornelas
Verified CustomerEmployees Worked With
September 07, 2024
Great service team! Love this location. I will always choose this place for my service. Love this location. I will always choose this place for my service. More
by XAN.LAPOINT
Employees Worked With
September 07, 2024
Overall the process was smooth. I did not appreciate the wait for certain parts of the transaction. I did not appreciate the wait for certain parts of the transaction. More
by LOKING2009
Employees Worked With
September 06, 2024
Very disappointed, took my truck for the service to do a touch up and my ended putting another dent/chip where paint came off. Was told I would get a call from the manager about it from Manny my finance guy touch up and my ended putting another dent/chip where paint came off. Was told I would get a call from the manager about it from Manny my finance guy. I never received a call. I texted Manny my finance guy multiple times and he has ignored my texts. Upset that the attention is there when they were trying to get my business but now that I am customer I am being ignored. Will definitely not recommend this place. More
by christian.edmartinez
September 06, 2024
Tech came to my house and did the work onsite. This was a pleasant surprised. Thanks! This was a pleasant surprised. Thanks! More
by JOSUE0925
Employees Worked With
September 05, 2024
September 05, 2024
I’m always taken care of when I bring my vehicles to get service at planet for of humble. Rarely do I need an appointment and most of the time my vehicle is done the same day. service at planet for of humble. Rarely do I need an appointment and most of the time my vehicle is done the same day. More
by Lou
Employees Worked With
Micheal Wilson
