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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,301 Reviews

1,301 Reviews of Randall Reed's Planet Ford - Service Center

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July 21, 2024

Tim in the Service Dept. was excellent, with everything that was going on with my vehicle, he has the best customer service. More

by deneliaann49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
July 21, 2024

Such a great team. My vehicle was well taken care of and within the timeframe that was promised! I will definitely be back More

by REEDMICHAELS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

Quick and painless. Understood the issue and executed a fix for it. Very clean waiting room that includes a cafe. More

by swimmermatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Monday
July 20, 2024

I’ve purchased 2 vehicles from Planet Ford in Humble. I always bring my truck for service there even when I needed collision repair. Excellent costumer service especially Mr. Steve Bishop, he’s always pr More

by TLJJ1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bishop 5 stars
July 20, 2024

The main reason for using this dealership has been because of the service advisor. Kelli has ensured that our service is taken care of as expeditiously as possible. More

by thil10143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
July 17, 2024

Kelli gave the best service I have ever had from anyone ever at any repair shop. I have worked and managed Discount Tire stores for 32 years and I would love to have 20 employees of this quality in my stor More

by tireman1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
July 17, 2024

Very good job I appreciate all that you do the best customer service ever appreciate your service More

by LEONARDMARY1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

They were able to get me taken care of quickly. I was back in my car before days ahead of schedule. More

by CINDY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

People at the dealership are very Friendly and have Great customer service. Will definitely be bringing my car back for future repairs. More

by Ammy Juarez Molina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot his name
July 16, 2024

Always there to help. Good quality work everytime. The employees are always friendly and keep you up to date. More

by patrickellis537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Znidarsic Jr
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