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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,328 Reviews

1,328 Reviews of Randall Reed's Planet Ford - Service Center

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July 14, 2023

I wish we had more technicians, to accommodate customers faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and p More

by JARRODWILLIAMSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Williams
July 13, 2023

Many thanks to this wonderful service department where you all work so wonderfully with the technicians, Grateful and thankful for Mackenzie's thoughtful stewardship of my 1997 Expedition.while in your More

by FREDOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Garcia
July 13, 2023

Great Sales and Finance team. Enjoyed the extra effort to complete the sale. I will definitely refer any new inquiries to this dealership More

by anthonyjenkins
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

People were friendly and they got done in good time and the work was very good did a good job More

by jhintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Schedule and timing was good also location Staff was friendly and greeted with a smile. Good service and price. More

by Luther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey porter
July 13, 2023

Mark was easy to work with and kept me up dated on my service work done More

by speters2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service Office
July 13, 2023

The dealership will never get any more business from me, only QuickLane from now on More

by jettech77338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
QuickLane
July 12, 2023

Kelli was her usual friendly, competent customer service rep. Always a pleasure to handle my business with Planet Ford - Humble! Promote her!!!! More

by JOHNHEIMBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
July 12, 2023

Good quality service, excellent advisor I can recommend this place to all my friends to get next service vehicles More

by VENTURA11280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Already did! Excellent in all regards with Kelli and Jack! Cannot praise these two enough! More

by JOHNHEIMBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
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