
Ray Chevrolet
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,681 reviews
I got really good service and the process wss fast. Definitely recommend and will be coming back again Definitely recommend and will be coming back again More
I had come in to have my tire checked as it kept losing air. So I spoke with Luis because he helped me last time I was there. I also needed to pick up a beach towel I had left in a loaner vehicle. He sa air. So I spoke with Luis because he helped me last time I was there. I also needed to pick up a beach towel I had left in a loaner vehicle. He said they could take a look at my tire and fix it. I waited. Not paying attention to how long I was there he came and got me when it was ready. Apologized for the length of time I waited and I got the nail in my tire and my beach towel, and a car wash. He comped my tire repair, which was a nice surprise. He has always been so kind and polite. Your customer service is excellent. More
I called Rebecca about a vehicle and she said they'd hold it for a test drive for me. I told them I'd be there between 4 and 5 pm, as I was coming from downtown Chicago which is a 75-90 minute drive. After l it for a test drive for me. I told them I'd be there between 4 and 5 pm, as I was coming from downtown Chicago which is a 75-90 minute drive. After leaving and seeing worse than usual traffic, I texted Rebecca them to let her know my new ETA was 5:30 pm. No one replied to my text for the entire drive. When I arrived they informed me they had sold the car I had come to test drive. No one had bothered to text me back or call me, which would basic human decency given I had already told them I was driving a long distance to see that specific car. They just said "we've been really busy" and didn't offer me any condolences, apologies, or further explanation. Horrible customer service, I would not recommend working with this dealership. More
Friendly,fix my vehicle on time . Great customer service..customer representative very friendly and knowledgeable Great customer service..customer representative very friendly and knowledgeable More
Hugo picked me up from rental agency, as I drove 580 miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the g miles to pick my car he was very professional and personable and punctual. We then went to dealership where they swiftly done paperwork. George the gm and hugo the salesman and jay the f and i guy were a delight to deal with! More
I have been going to Ray Chevrolet for vehicle service to both my vehicles for over 25 years and have always been very satisfied with the results. Chris and Liz, the Service Manager, are always helpful and m both my vehicles for over 25 years and have always been very satisfied with the results. Chris and Liz, the Service Manager, are always helpful and make sure I know what's actually needed vs. a lot of places where all they care about is what services they can sell you to make ore money. More
the Salesman was great, the only issue I had was the truck ad was not labeled as a demo, didn't see that it was a demo until the Salesman was working on the final paperwork. The salesman did talk with t truck ad was not labeled as a demo, didn't see that it was a demo until the Salesman was working on the final paperwork. The salesman did talk with the manager and they took care of corrected this. All in all I would buy another vehicle from them. More
TJ was great, they took care of my issues and then some. This was the first issue I’ve ever had with my Tahoe and I wouldn’t trust anyone else for the next one. Highly recommend. This was the first issue I’ve ever had with my Tahoe and I wouldn’t trust anyone else for the next one. Highly recommend. More
I had to take my truck in for some repairs. Chris was very helpful. The service was overall great and had my truck back in no time. Chris was very helpful. The service was overall great and had my truck back in no time. More