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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
4,939 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,939 reviews

September 09, 2023

The process was made so easy, by Greg and his team. .Great experience.. I love my new Telluride More

by taedinger55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Santos, Pedro Jenner
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Sep 14, 2023 -

Regal Kia Lakeland responded

Congratulations on your Telluride!

Sep 14, 2023 -

taedinger55 responded

So glad we used Regal Kia Lakeland, again, to buy my Telluride..Greg was awesome, as well as the rest of the staff Terri Edinger

September 08, 2023

Awesome service! Everyone is friendly and has smiles on their faces. Service was very fast too More

by awacaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Regal Kia Lakeland responded

Thank you! They are a pretty great team.

September 08, 2023

Jeremy was very helpful and informative. They seemed to get us in and out quickly. More

by nicolemcbride5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Regal Kia Lakeland responded

Thank you, we're happy to see that you had a 5-Star experience at Regal Kia with Jeremy.

September 08, 2023

Jonathan is a nice guy with manners and he take care his customers with respect and the service was fast and always on time with the app I appreciate him More

by Klaporte880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Moreira, Willy Moreira
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Sep 14, 2023 -

Regal Kia Lakeland responded

Thank you for giving Jonathan the recognition that he deserves. He works hard to give his customers an A+ experience!

September 07, 2023

Disappointed, haven’t received the keyless entry key that was supposed to be with car More

by adellalazzerin
Recommend Dealer
No
Employees Worked With
Ed
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Sep 08, 2023 -

Regal Kia Lakeland responded

Thank you for taking the time to share your experience. I'm not sure if there was some miscommunication and for that I apologize, but the key can not be mailed because it needs to be programmed. Please stop by our store on a Thursday at 9:00 AM and ask for Sean Bryant - Pre-Owned Sales Manager and he will help you. You can reach out to the Customer Service Manager Janni Rivera 863-333-4686 or contact Sean Bryant with any questions.

September 06, 2023

It was a good experience and we are happy with the car. That we bought More

by Drpioja
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Santos, Ricky Custodio
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Sep 07, 2023 -

Regal Kia Lakeland responded

Congratulations on your purchase!

September 06, 2023

The guys are great and very awesome to work with listened to everything I wanted More

by BROOKEH03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Santos
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Sep 07, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

September 06, 2023

Regal KIA was a most pleasant buying experience from beginning to end. Johnathan came and introduced himself and he and my salesman Gregg Schmidt worked the magic. No pressure whatsoever ever. Just old More

by bcoppin88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Santos, Lizzy Moran, Pedro Jenner
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Sep 07, 2023 -

Regal Kia Lakeland responded

Thank you, the Regal Kia team is amazing! Congratulations!

September 05, 2023

Everybody in Kia has great customer service. Very easy process and not a long wait time More

by phillip24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Santos, Willy Moreira, Gabe Dejesus
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Sep 07, 2023 -

Regal Kia Lakeland responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

September 05, 2023

Best experience I had in a dealership. He help me all the way. Very knowledgeable on the car I want it and didn’t force anything on me. More

by angeldvelez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein
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Sep 07, 2023 -

Regal Kia Lakeland responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

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