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Regal Kia Lakeland
Lakeland, FL
4,913 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,913 reviews
Verified Customer
December 17, 2022
I only have my KIA Sedona serviced by personnel that are certified and know KIA vehicles certified and know KIA vehicles More
by CSIMMS1
Employees Worked With
December 17, 2022
Service has always been great. The staff is very friendly and always do their best. The staff is very friendly and always do their best. More
by Oraskid
Employees Worked With
December 17, 2022
Es muy importante para mi que siempre que voy me atienden muy bien y como en familia muy bien y como en familia More
by ELMARAVILLOSOPR
Employees Worked With
December 17, 2022
The treatment we received from the Regal dealer and the vendor, Mr. Pablo Moreira, was so good that both my wife and I ended up buying 2 vehicles...a 2023 Sorento and a 2023 Sportage. Excellent facilities vendor, Mr. Pablo Moreira, was so good that both my wife and I ended up buying 2 vehicles...a 2023 Sorento and a 2023 Sportage. Excellent facilities and unbeatable prices 100 % recommended. More
by Jose M De Jesus
December 17, 2022
Kia Regal has the best customer service in Lakeland, FL. Team is very attentive and cordial, always prompt to provide quality service and guarantee client satisfaction. Team is very attentive and cordial, always prompt to provide quality service and guarantee client satisfaction. More
by KPR7
December 17, 2022
Great place yup yup great place yup great place yup great place great place yup place great place yup More
by OOHLASAL3
Employees Worked With
December 17, 2022
Excellent customer service great management easy appointment scheduling friendly great service dept great snacks and coffee offered while waiting for service appointment scheduling friendly great service dept great snacks and coffee offered while waiting for service More
by EMMAJJONES45
Employees Worked With
Other Employees :
Kelsey Johnson
December 17, 2022
A great big THANK YOU TO RACHAEL! I COULD NOT HAVE GOT THIS REIMBURSEMENT ANY OTHER WAY! A MERRY CHRISTMAS TO YOU & THE KIA FAMILY! I COULD NOT HAVE GOT THIS REIMBURSEMENT ANY OTHER WAY! A MERRY CHRISTMAS TO YOU & THE KIA FAMILY! More
by JAZZLON143
Employees Worked With
December 16, 2022
All of the people we dealt with were awesome. Issa started the process when I brought my car in for service. Although the service department wasn’t able to find what was wrong with my car, Issa Issa started the process when I brought my car in for service. Although the service department wasn’t able to find what was wrong with my car, Issa was very nice and professional and my husband and I decided to trade in for a truck. He then handed us over to Pete, who answered all of our questions and took great care of us. We next went to Stan Da Man for the signing of the paperwork. He made that whole process very easy and everything was clearly explained to us. This was one of the best auto buying experiences we’ve ever had. We love our new Silverado! Thanks! More
by SMcNeilk
Employees Worked With
Pete and Issa, Stan May
