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Regal Kia Lakeland
Lakeland, FL
4,325 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,325 reviews
May 02, 2022
Trusting, courteous and highly professional. As senior citizen we appreciate the attitude of the people we deal with. The young man I dealt with was the finest. Your service us the best. JFH As senior citizen we appreciate the attitude of the people we deal with. The young man I dealt with was the finest. Your service us the best. JFH More
by HONDOJFH
Verified Customer
Helpful May 02, 2022
We were pleased with the help we had buying our car. Romeo was was very nice. Romeo was was very nice. More
by earl1paula
Employees Worked With
April 29, 2022
I dropped my vehicle off on Monday and was told that the part would take 2 days to be delivered. I had very difficult time getting someone to answer their phone on wednesday. I finally got Richard to call part would take 2 days to be delivered. I had very difficult time getting someone to answer their phone on wednesday. I finally got Richard to call me back only to be told that Jonathan B. and the tech never ordered the part on monday. Richard ordered the part on wednesday overnight. I finally got my vehicle back on Thursday afternoon. I have never had this kind on experience with any of my vehicles. Your phone system needs an upgrade. More
by CARMUF1
Employees Worked With
April 29, 2022
Muy buen servicio y muy atento todo el personal. Me llevaron a la casa y me trajeron cuando my auto estuvo listo gracias por esa atencion Me llevaron a la casa y me trajeron cuando my auto estuvo listo gracias por esa atencion More
by Lisimontano1
April 29, 2022
Good service and good customer service, good and clean wait area whit snak coffee and tv wait area whit snak coffee and tv More
by jbdesignpr000
Employees Worked With
April 29, 2022
Regal Kia Service Center is the best. Service advisor Kelsey is amazing. Her attention to detail is awesome. The whole crew there makes you feel like family. Service advisor Kelsey is amazing. Her attention to detail is awesome. The whole crew there makes you feel like family. More
by markydoo
Employees Worked With
April 29, 2022
Friendly professional staff and complete service department with ultimate customer satisfaction as their ultimate goal! Very satisfied with the service and expedited time to receive same! department with ultimate customer satisfaction as their ultimate goal! Very satisfied with the service and expedited time to receive same! More
by olicopoti
Employees Worked With
April 28, 2022
It was a long wait on my oil change and rotation but the employees were very nice and I had no issues. employees were very nice and I had no issues. More
by ANDRINABRUMBAUGH
Employees Worked With
April 28, 2022
I was notified promptly when the ordered part arrived and it was easy scheduling an appointment to have the part installed. it was easy scheduling an appointment to have the part installed. More
by murf2549
Employees Worked With
April 27, 2022
Easy to get an appointment. Service writer was fast and professional. Waiting area inside and out is comfortable. Service was completed in a timely manner. Service writer was fast and professional. Waiting area inside and out is comfortable. Service was completed in a timely manner. More
by JWL81818
Employees Worked With
Chris
