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Regal Kia Lakeland

Lakeland, FL

4.5
5,063 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,063 reviews

September 23, 2022

Quick srvc and I said good I need to have as much gas in standby for generator for a car to pay so you gonna mix it in the weedeater so maybe I wasn’t clear enoug More

by goboat1Ng322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Dennis, Ed Box, Matt Macdowell, Leah Gorman, David Maldanado, Victor Estrada
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

September 23, 2022

Service I requested and service required from inspection were completed and my Sedona runs great. More

by CSIMMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!v

September 23, 2022

I would so tell someone to go there and get a vehicle they are nice people and go out there way to help you get a car More

by Deniseguerin82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Macdowell, Leah Gorman, Jorge Morfa, Pablo Moreira, Roberto Rodriguez, David Maldanado, Willy Moreira, Darrious Wise
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

September 22, 2022

Completely satisfied great customer service. service prompt and efficient car was well delivered and in timely fashion More

by Anrod1953@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback! we are so happy to hear that your experience with Regal Kia service was great, we hope to see you soon and continue to provide excellent service.

September 22, 2022

Always great service on time car clean no complaints about the service department over at regal Kia More

by Orlando Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback we are happy to provide you service that meets your expectations! we hope to see you again, and thank you again for making Regal Kia your dealership!

September 22, 2022

Every time I bring my car to the service department I have excellent service I would not complain about anyone there George beneath it George benitez and George solo are awesome More

by Orlando Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

Had my car for almost a week and never fixed the problem. Rude customer service. Will not be going back. More

by Lacismom44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 22, 2022 -

Regal Kia Lakeland responded

We apologize for the inconvenience and will bring this to management's attention. If you need further assistance please contact Jeff Soloj, service manager at 863-904-1170 ext 1067

September 22, 2022

Outstanding service. Salesman was excellent. Car is outstanding. Continuing service is and attention to detail is beyond normal. More

by NO2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gibran Rivera
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

September 21, 2022

Willy did an amazing job! If i ever want another new car, I will definitely be coming back! More

by india527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morfa, Willy Moreira
Oct 24, 2022 -

Regal Kia Lakeland responded

Thank you so much for you feedback, when ever you are ready we will be here ready to find the perfect vehicle for you!

September 21, 2022

I had a good experience with Very fast and friendly service! will continue to return for all my service needs? More

by mrspete025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Regal Kia Lakeland responded

Good Morning, Thank you for choosing Regal Kia, We are so Happy to hear that you had a Good and Fast experience with the Service we Provide. We hope to continue to provide excellent service.

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