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Regal Kia Lakeland
Lakeland, FL
5,046 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,046 reviews
June 07, 2022
They made my car buying experience easy affordable and most of all fun. I feel like I have a family I can go back to at my local dealership. most of all fun. I feel like I have a family I can go back to at my local dealership. More
by alexus Jones
Verified Customer
June 06, 2022
They are really great people. They do an excellent job when I am in need of service They do an excellent job when I am in need of service More
by TDJW0
Employees Worked With
Other Employees :
Stan May, Kelsey Johnson, Lisa Cheshire
June 06, 2022
Awesome service they were fast and Jorge stayed in touch with me during the process with me during the process More
by Adrienne
Employees Worked With
June 06, 2022
I've never had any issues whenever I go for a service! I never make an appointment but they always get me in and my car serviced in a timely manner. The waiting area is nice and they offer complimentary w I never make an appointment but they always get me in and my car serviced in a timely manner. The waiting area is nice and they offer complimentary water and coffee and some snacks. There is a vending machine as well. They have a child's play area. Everyone is always helpful. More
by jsgavin82
Employees Worked With
June 05, 2022
Greg has been so helpful and kind! This was my 3rd Kia and Greg has walked us through the process of each one, making it easy and comfortable! Always recommend seeing Greg at Regal Kia This was my 3rd Kia and Greg has walked us through the process of each one, making it easy and comfortable! Always recommend seeing Greg at Regal Kia! More
by Noelle
June 04, 2022
Service advisors are always courteous polite and keep you informed of your vehicle status while at the dealership. informed of your vehicle status while at the dealership. More
by LOWRYHUNTER3
Employees Worked With
June 04, 2022
Orlando and Jorge were amazing at helping this process be seemless and easy. Dealership is so professional. seemless and easy. Dealership is so professional. More
by craigrndlph85
Employees Worked With
Other Employees :
Jorge new employee , Jennifer Dennis, Jorge Morfa
