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Regal Kia Lakeland
Lakeland, FL
5,063 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,064 reviews
November 23, 2024
Sales went fine but when it was so called inspected. Bad experience not happy by far Bad experience not happy by far More
by cocoab87
Verified CustomerEmployees Worked With
November 23, 2024
Service department is excellent. Misty is hands down the BEST advisor on staff! Appreciate her keeping our vehicle on point! Misty is hands down the BEST advisor on staff! Appreciate her keeping our vehicle on point! More
by CAROFALINA
Employees Worked With
November 22, 2024
Very professional and transparency, helpful,accommodating and patience. I would love to recommend a friend or family member at Lakeland KIA. and patience. I would love to recommend a friend or family member at Lakeland KIA. More
by janicew876
November 22, 2024
Excelente servicio personal muy agradable y el área donde uno espera muy buena los trabajadores muy atentos uno espera muy buena los trabajadores muy atentos More
by QUINDELCA
November 22, 2024
I have owed 3 kia 2 from Brandon kia I will always buy from Lakeland kia the honestly there is great I will be back to again pleas stay honest so far so good the service department is great thanks from Lakeland kia the honestly there is great I will be back to again pleas stay honest so far so good the service department is great thanks More
by fordproud1978
Employees Worked With
Genesis Cruz
November 22, 2024
The person whom cared for my car, Cinderella, she is awesome. Every time I come here they all take good care of me making me feel welcomed and letting me know every step of my car. awesome. Every time I come here they all take good care of me making me feel welcomed and letting me know every step of my car. More
by Jennifer
November 22, 2024
Misty is always very prompt, courteous, and professional. She is an amazing asset for the Regal team She is an amazing asset for the Regal team More
by JENNALN
November 22, 2024
SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More
by akers85
Employees Worked With
Other Employees :
Ricky Custodio
November 22, 2024
Was told our car would be worked on Saturday. No one called us. Had to call Monday for our car to be ready on Tuesday. And was treated like it was no big deal. Customer service needs help!! No one called us. Had to call Monday for our car to be ready on Tuesday. And was treated like it was no big deal. Customer service needs help!! More
by JULIECOLDING
November 22, 2024
The dealer was very detailed in getting a electric car and is very professional and it was not a rush or force sale. Great job all around. and is very professional and it was not a rush or force sale. Great job all around. More
by janicew876
Employees Worked With
