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Regal Kia Lakeland
Lakeland, FL
4,887 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,887 reviews
December 10, 2023
Service was done correctly and timely Friendly customer service care and knowledgeable service people Expert services service care and knowledgeable service people Expert services More
by margaret.martinez.58726
Verified Customer
December 10, 2023
When my car was returned,it was parked back on line,as if it was being serviced for the first time that day.Then when I asked if I had to back out,the employee who returned my car,got back in my car,and back it was being serviced for the first time that day.Then when I asked if I had to back out,the employee who returned my car,got back in my car,and backed out my car,but left it,in front of an incoming car...nearly causing me to back into a customer coming in for service More
by Armymp
December 10, 2023
Hassle free! Everything went smoothly and it didn't take all day. Everyone knew their jobs and it didn't feel like we pressured. Everything went smoothly and it didn't take all day. Everyone knew their jobs and it didn't feel like we pressured. More
by eb197577
Employees Worked With
Pablo Moreira
December 10, 2023
The service department is great at regal Kia. Great experience every time I go there Great experience every time I go there More
by tazruleszat
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
December 10, 2023
I went to the dealership knowing exactly what I wanted. I made an appointment with Gibran and he had the car waiting up front when we arrived. The whole process was smooth. Amy the finance manager was amaz I made an appointment with Gibran and he had the car waiting up front when we arrived. The whole process was smooth. Amy the finance manager was amazing and thorough in her explanation of everything. It was a great experience. More
by slk6485
December 10, 2023
We had a very good experience with Regal Kia. This is our second auto purchased from them and we highly recommend Greg Schmitt our salesperson. He is very knowledgeable, easy going and especially This is our second auto purchased from them and we highly recommend Greg Schmitt our salesperson. He is very knowledgeable, easy going and especially was very patient in working with us. We definitely will recommend Greg to anyone looking for an auto. More
by Djames0963
Employees Worked With
December 09, 2023
Sales person used phrases like "I believe" and "I think" when asked direct questions about the vehicle you are looking at. When I purchased the said vehicle, the answers were fabrications! when asked direct questions about the vehicle you are looking at. When I purchased the said vehicle, the answers were fabrications! More
by Kari
Employees Worked With
Jonathan Santos, Shawn Carter
