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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,584 Reviews

2,584 Reviews of Regal Kia Lakeland - Service Center

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May 23, 2024

1 hr 45 over what I was told. 2 services were recommended that I have done Radiator flush and transmission fluid change. I had both those services done 10,000 miles ago. So basic More

by MCDSPORTSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelsey Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The team keeps good records and always have a good answer when asked to help. More

by JBTMJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Have been good so far service department could call when car is finished sooner waited all day More

by yupneck1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Very accommodating, friendly, professional and very supportive. Genesis was very attentive to us , our visit was great. More

by jojo32066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

This dealership is A1 for customer service, Everything was explained in detail. Thanks alot Jeremy! More

by MDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Misty is Amazing! ! Every time she helps me, she always so helpful and goes above and beyond . More

by rbuffy1975usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Drivers were nice and Engaging
May 20, 2024

Friendly and respectful, does a good job keeping me informed while vehicle is being serviced More

by tlevasseur22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Service staff were very pleasant and professional. Waiting area was very smart, with free coffee and chips. Waiting time, although they were obviously very busy, was acceptable. This was the first of More

by Wedgebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

I Always use Regal Kia on maintenance on my 2017 Sedona. They make sure it is in the dame shape as the day I bought. More

by CSIMMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

They were patient with me when it came to get a new car Thank you More

by a_tookes23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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