Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,197 Reviews

3,197 Reviews of Regal Kia Lakeland - Service Center

Sort by
June 19, 2023

I have always had a good experience with Regal. I bought my first car at Regal Honda and I traded it in for a new Kia K5! Thank you to Regal for always taking care of their loyal customers. More

by markcontreras157
Workmanship
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bass
Jun 21, 2023 -

Regal Kia Lakeland responded

We are here because of customers like you, we appreciate you. Thank you for trusting Regal.

June 19, 2023

Service dept. is great. Excellent service, work done well and fair price for job done. Appreciate that car is washed when repairs are completed. Very pleased . More

by Sara
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

June 18, 2023

Always quick and efficient service. Everyone in the service department is friendly and ready to help with and questions you have. Been coming to Regal Kia for many years, always got g More

by RRVLCEK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for your kind words of appreciation for our hard-working staff at Regal Kia.

June 18, 2023

Always a hassle free and professional job done when I take my car for service. Jeremy always goes the extra mile and provides the most professional service I have ever had in all my years of owning a ve More

by pking065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us, Jeremy has become a customer favorite.

June 18, 2023

They always take care of my auto needs quickly, efficiently and with good communication. The staff are awesome and I have been using this dealership for over 10 years. They are like family. Than More

by Samduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

June 17, 2023

Never question anything in the service department… service manager is not open to a different perspective More

by greghammer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback.

June 16, 2023

Regal Kia has been my go to place for sales and services for quite a few years now. More

by WINDSORJOHNE
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for being a loyal customer.

June 16, 2023

Everyone bent over backwards for me. I really appreciate everything they have done for me. More

by SPRINGSCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bass, Kelsey Johnson
Jun 21, 2023 -

Regal Kia Lakeland responded

We have a fantastic team!

June 16, 2023

Took care of the recall in a timely manner and answered all my questions about the recalls. More

by RPINSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

June 16, 2023

Normally, I have been very happy with the service I receive. This time, I was having an oil change and a recall check. My advisor said they were running late so my wait would probably be an hour and a More

by LAURAJANELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 21, 2023 -

Regal Kia Lakeland responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

...
116
...