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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,198 Reviews

3,199 Reviews of Regal Kia Lakeland - Service Center

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May 16, 2022

My service advisor Misty goes over and above to provide me with outstanding customer service and service More

by DJSHEARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

May 16, 2022

Very impressive the custoantasmers service fantastic. I have nothing to complain about the place. Good job. More

by Maxlilly57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 14, 2022

I always have good experiences at this dealership. They’re fast and professional. The waiting area is always clean and comfortable. I never have to ask for an update on the my van because the employee More

by WAR_COOKIE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

May 13, 2022

This was the quickest oil change I've ever had there and I have been using this service center for my Kia's oil changes for quite a few years. Only only disappointment was the complementary wash and vacuum More

by Nichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

We no longer do the complimentary vacuum. We stopped this to help eliminate wait times (looks like it helped lol) but if the car wash was not satisfactory stop by any time and we will happily redo it for you!

May 13, 2022

Had recall notice. Service was fast. Easy drop off and pick up. Even a free car wash. Good communication throughout. More

by ZROBSTER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia, see you next time 😁😁

May 13, 2022

Misty keep me well informed on my car repair and what they need to do I truly appreciate it thank you More

by JULIAAPHILLLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 12, 2022

Very happy with all services provided. Professional and caring group of people. I highly recommend them. More

by WS1853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody , Kelsey Johnson
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 11, 2022

Dealership was busy but they were quick, clean seevice good customer service less than hour More

by raylacoste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 11, 2022

We have always love coming to Regal Kia. Great service and service department is awesome. We had Misty this time and she was really great. More

by RRVLCEK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 03, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 11, 2022

Fantastic service department Jeorge is a wonderful person !! If I were to get another Kia I would get it from Regal!! More

by asplash93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

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