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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,580 Reviews
Call Service Center (863) 485-6697

2,580 Reviews of Regal Kia Lakeland - Service Center

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June 14, 2023

Carlos was very friendly and efficient. He kept me informed and the car was delivered back to me in a timely manner. I waited for it and the waiting area was clean and well stocked with cof More

by RAVENENVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service was excellent, Willy Moreira
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Jun 16, 2023 -

Regal Kia Lakeland responded

On behalf of the Regal Kia Service team I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience

Helpful
June 13, 2023

Jeff Solo is amazing, he's the reason I keep coming back! Ive had a great experience also with my car More

by TMDHASH
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
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Jun 13, 2023 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. We find Jeff to be a favorite among many of our customers.

Helpful
June 13, 2023

The service was excellent. Had to go back to get the settings reset and they took care of it More

by AUDITH.POLEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Regal Kia Lakeland responded

We sincerely appreciate you taking the time to share with us your experience with our Regal Kia service team.

Helpful
June 13, 2023

Helpful and got me in right away Attentive and job was completed quickly and to satisfaction More

by ashlyn.koonce
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
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Jun 13, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to share your experience at Regal Kia. We take pride in knowing our customers are happy with their service experience.

Helpful
June 12, 2023

They are always awesome. Great customer service every time I come, which is often. We live misty. More

by FSALVATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback. Misty and the Regal Kia Service team work really hard to provide our customers with a great experience.

Helpful
June 12, 2023

Excellent customer service and support. Minimal wait time for such a large volume of customers. Refreshment provided with a wide variety of tastes. More

by aholmes.0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Regal Kia Lakeland responded

We want you to know how much we appreciate your feedback. Our staff works hard every day to give you the best experience possible.

Helpful
June 12, 2023

Maleke was great, very knowledgeable and easy going. Made it an enjoyable, stress free experience. More

by Martha Padron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maleke , Jeff Bass
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Jun 12, 2023 -

Regal Kia Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

Helpful
June 12, 2023

5 Very polite, very knowledgeable and friendly, prompt. Kind, great dude to work with. Awesome dude. More

by P.symajor
Recommend Dealer
Yes
Employees Worked With
5
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Jun 13, 2023 -

Regal Kia Lakeland responded

Thank you for taking the time to provide feedback, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Helpful
June 12, 2023

Good I didn't have to wait a long time for my car to be repaired after the service man changed my oil which they cracked the last time they changed it More

by sassygirl405
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez
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Jun 13, 2023 -

Regal Kia Lakeland responded

Thank you so much for your feedback. We really appreciate you being a customer. We’re here for you anytime.

Helpful
June 11, 2023

I was treated real well the work was done good. and I would send anybody to do business with you all. More

by jprinkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzy Moran
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Jun 12, 2023 -

Regal Kia Lakeland responded

We really appreciate your business and helping to share the word about Regal Kia.

Helpful
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