Ricart Ford

Misleading Warranty Ive been a loyal Ford owner/buyer for over 20 years and the purchase from Ricart Ford and now Ford Motor Company has really left me with a huge disa Ive been a loyal Ford owner/buyer for over 20 years and the purchase from Ricart Ford and now Ford Motor Company has really left me with a huge disappointment! Ibe just got the denial on my case# CAS-16622046K9W6L4 that they said they were going to give me financial assistance because of Ricarts misleading lifetime powertrain warranty! This has swayed me to mever own another Ford! Ive convinced my family and all the welder friends of mine buying new trucks that Ford was the best and now ive been slapped in the Face! When a customer is put in a bind because of a dealers misleading sales/marketing pitch to step in and take care of them! I can literally show all ive owned for the last 20+ years IS FORD! Never again will this happen to ME! I had one frien that went with Dodge and his warranty had just ran out and his Turbo went out and they still fixed it for him! Thats where ill be going and where ill be SENDING EVERYONE I KNOW More

Friendliness Very pleased to work with Bailey Nelms...knowledgable, friendly and very professional..I will recommend her! We have bought from Ricart for years! For Very pleased to work with Bailey Nelms...knowledgable, friendly and very professional..I will recommend her! We have bought from Ricart for years! Ford family! More

GREAT PEOPLE AND SUPER SERVICE!! ALWAYS HAVE HAD SUPER FRIENDLY SERVICE HERE FROM ALL GREAT PEOPLE, HIGHLY RECOMENDED! WE MET MANY PEOPLE HOPE WE DIDN’t leave any out because all fri ALWAYS HAVE HAD SUPER FRIENDLY SERVICE HERE FROM ALL GREAT PEOPLE, HIGHLY RECOMENDED! WE MET MANY PEOPLE HOPE WE DIDN’t leave any out because all friendly and great. More

Sales Bailey was excellent to work with. She's friendly, polite, and very knowledgeable about all the vehicles. I recommed working with her if you're ever i Bailey was excellent to work with. She's friendly, polite, and very knowledgeable about all the vehicles. I recommed working with her if you're ever in the market of buying a vehicle. More

Great customer service The best customer service with no pressure buying. Our sales guy Jay was terrific and everyone we came in contact with were so focused on customer se The best customer service with no pressure buying. Our sales guy Jay was terrific and everyone we came in contact with were so focused on customer service. I’ve purchased a lot of cars/trucks and this was the best experience More

best dealership Drew did a fine job of putting up with me. I know I can be a difficult customer, because I want what I want. In the end, I got that. Had a good ti Drew did a fine job of putting up with me. I know I can be a difficult customer, because I want what I want. In the end, I got that. Had a good time. Struck the deal & now have another 18 Focus because my first Focus got hit by a semi less than a month after I bought it. I have now purchased 14 vehicles from Ricart over the years. 15th should be free More

Ben kirea The best car sales manager in Columbus hands down. Helped me get my dream car Without any hassle. Ben was very friendly with me and my siblings as we The best car sales manager in Columbus hands down. Helped me get my dream car Without any hassle. Ben was very friendly with me and my siblings as well. Just a great guy overall. More

Great experience Everyone was extremely helpful kind and courteous. Treated us like a family member. Will definitely come back. Billy even delivered or truck can’ Everyone was extremely helpful kind and courteous. Treated us like a family member. Will definitely come back. Billy even delivered or truck can’t thank him enough. The only thing I can suggest is to make sure you have addressed any recalls before your customers buys a truck. We had a recall on ours and the service department was close before we finished all the paper work on our purchase. It was a safety recall and because of the type of recall we could not take my new truck home that evening. This is Mike More

Ricart Ford Ben Kirea made it easy. Very Professional Very helpful Very Knowledgeable. He will continue to have my business. Thanks Benson for great experien Ben Kirea made it easy. Very Professional Very helpful Very Knowledgeable. He will continue to have my business. Thanks Benson for great experience at ricart ford More

{beetle) Bailey Nelms Bailey and the rest of the Ricart team were very knowledgeable, helpful and professional in helping the car buying process go so smoothly for me. I w Bailey and the rest of the Ricart team were very knowledgeable, helpful and professional in helping the car buying process go so smoothly for me. I would recommend them to anyone. Great inventory of the Ford line. More