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Rick Case Hyundai Davie

Davie, FL

4.1
2,581 Reviews
Rick and Rita Case have over 55 years of success in the automobile business this year; a great accomplishment. Their efforts are to strive constantly to provide customers with outstanding sales and service satisfaction; Our Customers, Our Friends. Why should you do business with us? ~Professional and courteous service ~Free 20 year/200,000 mile nationwide warranty ~Rick Case Rewards Program (earn points for discounts on future purchases) No Annual Fee! ~Free Car Washes for Life with your Rick Case Rewards Card ~Use of our exclusive discount gas station with your Rick Case Rewards Card ~10% discount in Parts and Service when you redeem rewards points ~And more
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3550 Weston Road

Davie, FL

33331

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Showing 2,581 reviews

February 27, 2021

Great, attentive, fast service! Love the car and appreciate the help!! We were recommended by peers to request for Rey’s assistance in buying a new car and glad we went this route. Thank you! More

by Brie214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Rick Case Hyundai Davie responded

Thank you for the high marks, Brie. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Hyundai Team in Davie

February 26, 2021

I cannot thank you guys enough for not only for an “AMAZING “ car but the unbelievably STRESS FREE experience of buying the car. From the moment I walked in to the moment I left I felt like I was fam More

by Stashko69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey Cohen
Mar 02, 2021 -

Rick Case Hyundai Davie responded

Hi Kelly! Thank you so much for choosing us. We are happy to hear that we were able to meet your expectations and that Glenn, Tracey, and Bill provided you with excellent service. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback and welcome to the Rick Case Hyundai in Davie family.

February 25, 2021

I have been coming to Rick Case Hyundai for years to get my car serviced. Although it is a bit of a drive, I must say that the service is excellent. My service provider, Isaac Mishkin is kind, friendly and More

by Kleinmanrobin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac,Mishkin
Mar 02, 2021 -

Rick Case Hyundai Davie responded

Hi! Thank you for taking the time to provide our dealership with feedback from your recent service visit with us. We thrive on helping our customers and are glad that you continue to have a great experience with our team. Sincerely, the Rick Case Hyundai Team in Davie

February 25, 2021

Daniel Lucatorio service advisor knowledgeable and efficient. $69 wash and detail. The car was not clean! Did not rub off bugs on bumper or side view mirrors. Tailgate was not clean. They did not More

by Smazal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Lucatorio
Mar 02, 2021 -

Rick Case Hyundai Davie responded

Hello. We apologize that we did not provide the level of service you expected, thank you for providing your feedback. If you wouldn't mind, please reach out to me directly at markperry@rickcase.com or 954-903-5461, so we may further discuss this situation. Sincerely, the Rick Case Hyundai Team in Davie

February 18, 2021

As always, the service personnel are excellent. The mechanic working on my car was great. Joel was the service agent and a true asset to your company. More

by Moralyn.
Recommend Dealer
Yes
Employees Worked With
Joel Arango
Feb 19, 2021 -

Rick Case Hyundai Davie responded

Moralyn, thank you so much for choosing us. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Hyundai Team in Davie

February 17, 2021

I have come to Rick Cae for service since I bought my car in 2015, service reps are very professional and friendly I have no complains More

by Marien0960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Feb 19, 2021 -

Rick Case Hyundai Davie responded

That's what we like to hear, Marien. Thank you for the high marks. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Hyundai Team in Davie

February 11, 2021

Excelent service and very professional sales agent. I will recommend this Dealer 100% to my friends and any one. Sales agent, Daniel Guilarte was helpful to make my decisions to buy the car, excelent More

by galdamezfam
Price
Recommend Dealer
Yes
Employees Worked With
Jose Chiaromonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Guilarte
Feb 12, 2021 -

Rick Case Hyundai Davie responded

We are so appreciative of your feedback. It makes us happy to hear that you had a great car-buying experience with Daniel! We look forward to your next visit. Sincerely, the Rick Case Hyundai Team in Davie

February 10, 2021

This was the best experience I have had in a very long time with coming to service my car, thanks to Pablo for his professionalism. More

by Pennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ravenell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudio Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Rick Case Hyundai Davie responded

Thank you for your feedback Pennie. We’re happy to hear that you had a great dealership experience with us! Sincerely, the Rick Case Hyundai Team in Davie

February 09, 2021

Excellent service !!!!Isaac Michigan where sufficient friendly organized and the wait was doable it’s always a pleasure to have my car serviced at Hyundai More

by Carole chase
Friendliness
Recommend Dealer
Yes
Employees Worked With
Issac miskin
Feb 12, 2021 -

Rick Case Hyundai Davie responded

Thank you for your feedback Carole. We’re happy to hear that you had a great service experience with Isaac! Sincerely, the Rick Case Hyundai Team in Davie

February 08, 2021

very disappointed, I've purchased several vehicles, needed some warranty work on Hyundai Sonnata paint, Rick Case said it was out of warranty by 2.5 months (paint is only covered for 3 yrs) and to deal More

by JMARTIN4506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bolanos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Rick Case Hyundai Davie responded

Hello. We apologize that we did not provide the level of service you expected, thank you for providing your feedback. We'd like to let you know that we have personally made Glenn aware or your email. If you wouldn't mind, please also email or Service Manager, Cory Wells at corywells@rickcase.com so we may further discuss this situation. Sincerely, the Rick Case Hyundai Team in Davie

Feb 15, 2021 -

JMARTIN4506 responded

I sent a detailed and updated e-mail to Cory Well as requested, however as a dedication of Rick Case's commitment to customer satisfaction, my e-mail was not responded to - very inconsiderate of my time - this speaks volumes of their commitment to retain customers

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