Rick Case Hyundai Davie

I am very disappointed with the length of time it took me, with an appointment, to drive up to the front of the line to drop off my vehicle. 1 hour on line, then another 30 minutes inside for a person to me, with an appointment, to drive up to the front of the line to drop off my vehicle. 1 hour on line, then another 30 minutes inside for a person to do the paperwork for my car to be dealt with. 9 desks there and only 2 people working. Thought I was in walmart😡 More

The service was good. I was treated with showing me that I was a value customer. Everything went well with me bringing my vehicle in g ft or service. I was a value customer. Everything went well with me bringing my vehicle in g ft or service. More

It’s always a pleasure to bring my car in to Rick Case It’s always a pleasure to bring my car in to Rick Case service. Freddie is always friendly helpful and professional. He gets the car back to me prom It’s always a pleasure to bring my car in to Rick Case service. Freddie is always friendly helpful and professional. He gets the car back to me promptly and on time. More

Great service! I was very appreciative that my vehicle under warranty was towed to them and When vehicle was ready their shuttle service picked me up as well at no extra charge. 🙂 under warranty was towed to them and When vehicle was ready their shuttle service picked me up as well at no extra charge. 🙂 More

Not sure if I’d recommend your dealer as my experience was not great. My salesman, Daniel Guilarte, was great & very attentive & respectful. His manager, Carlos Alvarez, not so much. He was very pushy & u was not great. My salesman, Daniel Guilarte, was great & very attentive & respectful. His manager, Carlos Alvarez, not so much. He was very pushy & unpolished. He never explained what my discounts & rebates were. I believe I didn’t receive my Costco discount. He even said that I had to pay taxes on my manufacturer rebate. However, I explained to him that, that statement was legally wrong. I was very disappointed because I am a loyal customers who’s purchased 3 or 4 cars @ your dealership. I still would like to know the breakdown of my discounts & manufacturer rebate & how they lowered my price. I am sure that I didn’t receive the full amount of discounts & rebates. More

Always provides excellent customer service and repairs done right the first time. Corey was our service provider and he kept me updated on progress. Excellent. done right the first time. Corey was our service provider and he kept me updated on progress. Excellent. More

Daniel in customer service is the best and checked us in a timely manner. Some of the others did not look up except Daniel. Good job a timely manner. Some of the others did not look up except Daniel. Good job More

A family member told us to visit Rick Case Hyundai for best price & selection so we did and met Luis Diaz our salesman. This man was sharp and knowledgeable and answered all our questions and when we pick best price & selection so we did and met Luis Diaz our salesman. This man was sharp and knowledgeable and answered all our questions and when we picked our color of the SanteFe we wanted he checked found one but not in the inventory. He found the car AND delivered that car to our driveway. Outstanding unheard of Sales Presentation More

The service advisor Daniel was very courteous and kept us up to date as to the progress of the work. He explained clearly what was being done up to date as to the progress of the work. He explained clearly what was being done More