Rick Case Hyundai Davie

Thanks for a great experience. Please review my previous comments about Daniel, my salesman. You should consider him a great asset to your dealership. My experience at other Hyunda Please review my previous comments about Daniel, my salesman. You should consider him a great asset to your dealership. My experience at other Hyundai dealerships in Palm Beach left me very stressed out. I hope to deal with Daniel again once my lease comes due. More

My experience at Rick Case Hyundai Generally, a good experience. Luis and Jonathan were very helpful. Remind everyone to respect the fact that a cur purchase is the second biggest purch Generally, a good experience. Luis and Jonathan were very helpful. Remind everyone to respect the fact that a cur purchase is the second biggest purchase a consumer will make. Always respect the customer's initial anxieties about this purchase. If I had unlimited purchasing power, I wouldn't have comparison shopped. More

Great Car Dealership I was not sure I was ready to buy a new car. However, due to a back injury, I needed a vehicle that was easier to get into and out of. I went into R I was not sure I was ready to buy a new car. However, due to a back injury, I needed a vehicle that was easier to get into and out of. I went into Rick Case to LOOK at the Tucson. I was helped by Jose Chiaramonte and felt instantly at ease because he and I actually attend the same church. I knew he was being honest with me and doing the best he could with my trade in and the price of my new vehicle. Jose took care of my deal from start to finish. I ended up getting a 2017 Tucson SE Plus in Mojave Sand (brown). It is a wonderful car and I love it. Sadly, I ran over a nail and ended up with a hole in my tire. The service department plugged my tire for free and made sure that all 4 of my tires had equal pressure before I left them this afternoon. I am very pleased with Rick Case. It is no surprise that they are a successful dealership. More

Great Salesperson Salesperson was not pushy and tried his best to find us what we wanted. We took several vehicles for a test drive . After that, we leased our car. Salesperson was not pushy and tried his best to find us what we wanted. We took several vehicles for a test drive . After that, we leased our car. More

Only good because of one guy. The guy that made the experience a positive one was Yende. Some of the associates were too aggressive. The finance guy was also rude. If you go there The guy that made the experience a positive one was Yende. Some of the associates were too aggressive. The finance guy was also rude. If you go there demand you work with Yende. He's the best. More

Great I enjoyed buying my car. The salesman was friendly gave us water and dealt with us quite quickly. A very clean showroom although rather big. I enjoyed buying my car. The salesman was friendly gave us water and dealt with us quite quickly. A very clean showroom although rather big. More

Rick Case Scammed me I purchased a certified pre-owned Hyundai Tuscon from Rick Case Hyundai, with Jacques Fanfan as the salesman. In the midst of the purchase, one of the I purchased a certified pre-owned Hyundai Tuscon from Rick Case Hyundai, with Jacques Fanfan as the salesman. In the midst of the purchase, one of the Rick Case employees I advised that I inspect the car to make sure the condition was what I expected. Upon inspection, I discovered a dent in the bumper and said that this was a problem, to which Jacques said that the dealer would call me that week,and would replace the bumper. A week and a half later, the dealer never called. I scheduled an appointment for the vehicle, and when I showed up, was advised that the change of the bumper was not put on file by Jacques, when it was supposed to. The head of their lease return manager, Jake Howard, informed me that he would call Jacques, and would give me a call, but that the bumper could not be replaced unless he confirmed. Mr. Howard never returned my call. I would avoid this dealership, and specifically Jacques Fanfan if your quest is to avoid a dealership that has dishonest business practices. More

Hector Moya- Leased Car My experience was good. I actually took forever to make a decision on whether or not to buy or lease. I ended up leasing at 2018. I was disappointed My experience was good. I actually took forever to make a decision on whether or not to buy or lease. I ended up leasing at 2018. I was disappointed I could not lease a 2017. Hector was patient with me despite me taking so long. Thank you! More

Great sales experience Daniel Guilarte was very professional. He listened to what I came for and didn't waste my time. This is the second car I've purchased from him and I w Daniel Guilarte was very professional. He listened to what I came for and didn't waste my time. This is the second car I've purchased from him and I will continue to come back to him anytime I need help with a new car. More

Good sales tema and car, average after sales support How come a brand new car delivered with a scratch is only fixed partially because the service manager is not willing to take full responsibility, desp How come a brand new car delivered with a scratch is only fixed partially because the service manager is not willing to take full responsibility, despite having an insurance that will cover the scratches at the end of the lease, that is not a reason for the dealer to not fix an issue reported before receiving the car and fail to deliver a promise made by the manager in order to convince us to receive the car. More