Rick Case Volkswagen

Service visit SUV was ready the same day, 4 recalls and regular oil change ( 10,000 mi maintenance ) were efficiently and diligently taken care of. Great service SUV was ready the same day, 4 recalls and regular oil change ( 10,000 mi maintenance ) were efficiently and diligently taken care of. Great service Thank you Walter ! More

Great Car Buying Experience Gregory Neita and his teammates did a fantastic job of making my experience at Rick Case Volkswagen a satisfactory one. If one is in the market for a Gregory Neita and his teammates did a fantastic job of making my experience at Rick Case Volkswagen a satisfactory one. If one is in the market for a Volkswagen, I recommend contacting Gregory. More

Great Service I was served with courtesy and professionalism by my salesman Gregory Neita and the finance representative. The individuals represented Rick Case Volk I was served with courtesy and professionalism by my salesman Gregory Neita and the finance representative. The individuals represented Rick Case Volkswagen admirably. I was pleased with the service. More

Best car purchase experience ever Rick Case VW knows how to take care of their customers and made my purchase so enjoyable I highly recommend this dealership, you won’t be disappointe Rick Case VW knows how to take care of their customers and made my purchase so enjoyable I highly recommend this dealership, you won’t be disappointed Best ever More

Amazing Customer Services and Buying Experience Excellent and well trained sales personnel especially Claudia Mucury, from car sales . Fast turnaround to solve some minor issues with car I've bough Excellent and well trained sales personnel especially Claudia Mucury, from car sales . Fast turnaround to solve some minor issues with car I've bought with them. Very good Customer Experience. I do recommend ! More

Great experience thanks to the sale person Hi, I want to thank you Mauricio Defrancisco for everything that he did last night, this was our first time in a Volkswagen dealer, and he made our ex Hi, I want to thank you Mauricio Defrancisco for everything that he did last night, this was our first time in a Volkswagen dealer, and he made our experience sensational that we end choosing a Volkswagen car and rick case dealer. He took the time to explain every details of every car that he showed us, he make the driver experience amazing!!!! He stay we us until the end no matter the time. Thank you rick case for having such an amazing sale person like Mauricio defrancisco in your team! More

Salesman Mauricio De Fransico My salesman Mauricio De Fransico was the best. He was very patient and informative on my new car purchase. He made the experience enjoyable,my mon was My salesman Mauricio De Fransico was the best. He was very patient and informative on my new car purchase. He made the experience enjoyable,my mon was very impressive and stated that when she is ready to purchase that she would come see him. Mauricio thanks for all your help. More

Bit misleading Went to Rick Case to buy an Atlas. I had been to off lease the day before but decided to get a new car. Spent a lot of time on line doing research. Sa Went to Rick Case to buy an Atlas. I had been to off lease the day before but decided to get a new car. Spent a lot of time on line doing research. Saw that RC claimed of not being undersold and each purchase gets a Honda generator. While leaving the site a pop up off appear as a $500.00 coupon toward purchase. When we got there there was only a few Atlas available. We choose one that was a little more expensive then what we had been pricing because that was all they had.We negotiated the SUGGESTED price form 41,435 to 38. That is always expected. On the trade in instead of the $17,000-15,000 Blue book they gave me 12,500,a thousand less then off lease. Then I had a finance agreement from Brightstar that I showed them for 3.6 they charge me 5.89. Just to get it over with I agreed knowing in 4 months I'll refinance with Brightstar.So they got there money back,o.k at least I'll get a generator. No I had gotten too good of a deal so no generator. O.K I have my $500.00 coupon,,no that was already figured in. How ? I never mentioned it. ..When I called management to voice my complaints before I made them public all they did was try and defend their actions. Here we are,, sell your car first,set up financing with a credit union then go to Rick Case but don't count on a generator. More

Excellent service I will recommend this dealer and salesman to everyone I know.very convenient location great costumer service to long review ok thank you . service I will recommend this dealer and salesman to everyone I know.very convenient location great costumer service to long review ok thank you . More

Excellent experience from start to finish (Tiguan S) Claudia Mucury was an outstanding sales representative at Rick case Volkswagen. This is my second time purchasing a car from this dealership and I kne Claudia Mucury was an outstanding sales representative at Rick case Volkswagen. This is my second time purchasing a car from this dealership and I knew I had to ask for her again. Her attention to detail was second to none. She listens to the wants as a customer instead of being pushy towards another car. Thanks to Claudia and her manager, we were able to get a great deal for the 2018 Tiguan. The finance manager, Freddy Tigrero, gave, by far, the best experience in terms of financing options, additional coverage on the vehicle, and a maintenance plan. I have dealt with over 6 dealerships and their financial department, and Freddy comes out on top. If not for Freddy, we would have to finance our new car with a bank or credit union. Rick case gives a stress free and welcoming environment. They are world class when it comes to customer service and a car buying experience as a whole. More