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Rick Case Volkswagen - Service Center

Davie, FL

4.2
92 Reviews

92 Reviews of Rick Case Volkswagen - Service Center

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March 03, 2021

Thank you so much. I’m very satisfied with services provided for me. I will definitely recommend to my friends and acquaintances to buy cars and do service in your car dealership. More

by lubov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANIEL FLORES
5.0
This rating includes all reviews, with more weight given to recent reviews.
IVAN CHUFAROV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Rick Case Volkswagen responded

We are happy to hear that we were able to meet your expectations and our team continues to provide you with excellent service. Thank you for your feedback! Sincerely, the Rick Case VW Team

January 28, 2021

Mr. Teo Kizeridis was very attentive and gave great advice. He knew exactly what my SUV needed for this service. And he made sure to explain any discounts available for my SUV. Thank you for such a ple More

by lesrcarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teo Kizeridis
Jan 28, 2021 -

Rick Case Volkswagen responded

We are happy to hear that we were able to meet your expectations and that Teo provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case VW Team

January 22, 2021

As soon as I walked in they were very helpful and courteous with my service issue. Gave me a loaner and tried to solve the issue ASAP More

by Yurisam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo
Jan 27, 2021 -

Rick Case Volkswagen responded

Thank you Yurisam, for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case VW again.

January 21, 2021

Very good service and good attention!!! No se que mas Very good service and good attention!!! No se que mas decirles todo fue excelente Rápido. El trato es excelente y la reparación quedo perfecta. T More

by Teamca93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Ortiz
Jan 27, 2021 -

Rick Case Volkswagen responded

Muchas gracias por elegirnos. Nos esforzamos en hacer que la experiencia de cada cliente sea absolutamente fenomenal. Gracias por tus comentarios. Atentamente, el equipo de Rick Case VW

December 21, 2020

Hugo is the best service advisor. At Rick Case Volkswagen, you receive the best service. The staff is very professional and helpful. Rick Case Volkswagen is #1. More

by GenevieveR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo
Jan 27, 2021 -

Rick Case Volkswagen responded

We are happy to hear that we were able to meet your expectations and that Hugo provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team

October 28, 2020

Rick Case service department always professional and friendly From the moment you arrive up to when your vehicle is ready. Transport service also provided Thanks to the team More

by Oscar Paredes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WALTER CHAVEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Rick Case Volkswagen responded

Oscar, thank you so much for choosing us. We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case VW Team

October 27, 2020

Excellent Service by Walter, took care of my concerns about tire pressure. Also I appreciate that the dealership provided a ride back to my house which is very convenient More

by bswain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WALTER CHAVEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRYSTAL JEBOO
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUSTIN ROSS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Rick Case Volkswagen responded

We are happy to hear that we were able to meet your expectations and that Walter provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case VW Team

October 26, 2020

Fue un placer y tranquilidad para mi que me atendieran hoy con la emergencia de mi llanta , me atendieron inmediatamente , agradezco su servicio gracias por su atención ! More

by Yesikacortes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WALTER CHAVEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Rick Case Volkswagen responded

Muchas gracias por la buena reseña. Agradecemos que haya elegido Rick Case VW y nos gustaría darle la bienvenida a la familia Rick Case. ¡Gracias de nuevo!

October 06, 2020

Very clean. Nice and helpful people. Visit took less than anticipated for service recall. Plenty of space to social distance. Cafe has good coffee and food More

by Realst8lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WALTER CHAVEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRYSTAL JEBOO
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUSTIN ROSS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Rick Case Volkswagen responded

Thank you for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case VW again.

October 02, 2020

Appoinment for 2018 Tiguan: software recall. Shop was very busy but Carlos took the time to explain what was going on and updated me when problems were found. Service completed quickly and professionall More

by RazzedbyVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Ortiz